Elite Power Generator Technician - Field Lead

GenServe Inc.; Grand Prairie (TX); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Company vehicle and fuel card

OEM and technical training programs

Career growth opportunities

Technician Appreciation Days

Job summary

GenServe Inc. is seeking a highly skilled Power Generator Technician to join our elite field service team. This role requires diagnosing, repairing, and maintaining diesel, natural gas, and propane generators, ATS, and control systems in commercial environments.

The technician will work independently in the field, lead service projects, and mentor Gen Tech 1 and 2 staff while coordinating with clients and vendors. Willingness to travel and participate in an on-call rotation is required.

Qualifications

• High school diploma or GED required; trade school or technical certification strongly preferred.
• 5+ years direct experience in generator service and repair or related field.
• Strong knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU, etc.).
• Proficiency with multiple OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO is preferred.
• Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
• Valid driver's license with a clean driving record.
• Strong knowledge of NFPA 110, NFPA 70E and OSHA standards.
• Physically able to lift 50+ lbs and work in field/outdoor conditions.
• Ability to travel to customer sites and work in varying field conditions.

Responsibilities

• Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems.
• Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
• Conduct full system testing including load bank testing, frequency/voltage checks, and ATS operation validation.
• Interpret and apply wiring diagrams, schematics, and technical manuals.
• Lead or support large-scale emergency service response efforts.
• Maintain complete and accurate service records, parts usage, and technical reports.
• Provide support and guidance to Gen Tech 1 and 2's.
• Coordinate with project managers, clients, and vendors to ensure successful completion of work.
• Promote and enforce GenServe's safety practices and protocols at all job sites.
• Participate in on-call rotation and emergency response duties as needed and resolve equipment issues on-site.
• Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation.
• Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and ensure timely resolution of customer issues.

Skills

Leadership

Customer service

Field mobility

Safety awareness

Documentation

Education

High school diploma/GED

Technical certification

Tools

Diagnostic tools

Multimeters

Load banks

Software interfaces

Remote monitoring

Job description

GenServe Inc. is seeking a highly skilled Power Generator Technician to join our elite field service team. This role requires diagnosing, repairing, and maintaining diesel, natural gas, and propane generators, ATS, and control systems in commercial environments.

The technician will work independently in the field, lead service projects, and mentor Gen Tech 1 and 2 staff while coordinating with clients and vendors. Willingness to travel and participate in an on-call rotation is required.