Senior Poultry Technical Service Leader

Novonesis; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

Novonesis is seeking a Senior Technical Service Specialist to lead strategy and execution of technical support for the poultry segment. You will act as a trusted technical advisor to customers, strengthening our portfolio and guiding Sales and Marketing teams.

You will plan and conduct experiments, translate insights into actionable reports, and collaborate across units to drive product development and innovation in a dynamic setting.

Qualifications

• Bachelor’s degree in Veterinary Medicine, Animal Science, Agronomy, or related fields.
• Master’s degree in a related field; PhD is considered a plus.
• Advanced or fluent English; Spanish is considered a plus.
• Solid experience in the poultry production chain, with knowledge of nutrition, animal health, and gut health.
• Experience in project development and management, conducting experiments, strategic planning, and solving technical field challenges.
• Knowledge of feed formulation software is considered a plus.
• Proficiency in Microsoft Office tools.

Responsabilités

• Lead complex, cross-functional technical initiatives, taking ownership of results and contributing to strategic decisions related to customers, products, and the market.
• Act as the primary technical reference for customers and internal teams on nutrition, gut health, production systems, enzymes, microorganisms, products, applications, and competitors within the poultry segment.
• Build strong relationships with customers and key decision-makers, supporting account planning and the implementation of Novonesis’ commercial strategies.
• Develop and implement technical action plans together with Sales and Marketing, prioritizing technical support activities in alignment with the business plan and customer needs.
• Plan, conduct, and follow up on experiments, field trials, and technical evaluations, ensuring methodological rigor and generating relevant results for customers and the business.
• Translate technical knowledge and market analysis into actionable insights, recommendations, high-impact reports, and solutions that support business growth.
• Identify commercial opportunities and threats, support pipeline development in Salesforce, and contribute to new opportunities by region or key account.
• Collaborate with Applied Research, Business Units, Quality, Sales, and Marketing to address technical challenges, manage customer complaints, support product development, and identify innovation opportunities.
• Train and coach technical and commercial team members by sharing knowledge, facilitating technical discussions, and acting as a mentor and subject-matter expert for less experienced professionals.
• Develop new approaches, tools, and frameworks to address recurring or complex technical challenges, promoting consistency and quality in deliverables.

Connaissances

Advanced English

Spanish

Microsoft Office

Formation

Bachelor’s degree in Veterinary Medicine / Animal Science / Agronomy

Master’s degree in related field

PhD is a plus

Outils

Feed formulation software

Description du poste

Novonesis is seeking a Senior Technical Service Specialist to lead strategy and execution of technical support for the poultry segment. You will act as a trusted technical advisor to customers, strengthening our portfolio and guiding Sales and Marketing teams.

You will plan and conduct experiments, translate insights into actionable reports, and collaborate across units to drive product development and innovation in a dynamic setting.