Principal Technical Service Specialist - Poultry (Brazil)

Novonesis; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Novonesis is seeking a Senior Technical Service Specialist to lead strategy and execution of technical support for the poultry segment. You will act as a trusted technical advisor to customers, strengthening our portfolio and guiding Sales and Marketing teams.

You will plan and conduct experiments, translate insights into actionable reports, and collaborate across units to drive product development and innovation in a dynamic setting.

Qualifications

• Bachelor’s degree in Veterinary Medicine, Animal Science, Agronomy, or related fields.
• Master’s degree in a related field; PhD is considered a plus.
• Advanced or fluent English; Spanish is considered a plus.
• Solid experience in the poultry production chain, with knowledge of nutrition, animal health, and gut health.
• Experience in project development and management, conducting experiments, strategic planning, and solving technical field challenges.
• Knowledge of feed formulation software is considered a plus.
• Proficiency in Microsoft Office tools.

Responsibilities

• Lead complex, cross-functional technical initiatives, taking ownership of results and contributing to strategic decisions related to customers, products, and the market.
• Act as the primary technical reference for customers and internal teams on nutrition, gut health, production systems, enzymes, microorganisms, products, applications, and competitors within the poultry segment.
• Build strong relationships with customers and key decision-makers, supporting account planning and the implementation of Novonesis’ commercial strategies.
• Develop and implement technical action plans together with Sales and Marketing, prioritizing technical support activities in alignment with the business plan and customer needs.
• Plan, conduct, and follow up on experiments, field trials, and technical evaluations, ensuring methodological rigor and generating relevant results for customers and the business.
• Translate technical knowledge and market analysis into actionable insights, recommendations, high-impact reports, and solutions that support business growth.
• Identify commercial opportunities and threats, support pipeline development in Salesforce, and contribute to new opportunities by region or key account.
• Collaborate with Applied Research, Business Units, Quality, Sales, and Marketing to address technical challenges, manage customer complaints, support product development, and identify innovation opportunities.
• Train and coach technical and commercial team members by sharing knowledge, facilitating technical discussions, and acting as a mentor and subject-matter expert for less experienced professionals.
• Develop new approaches, tools, and frameworks to address recurring or complex technical challenges, promoting consistency and quality in deliverables.

Skills

Advanced English

Spanish

Microsoft Office

Education

Bachelor’s degree in Veterinary Medicine / Animal Science / Agronomy

Master’s degree in related field

PhD is a plus

Tools

Feed formulation software

Job description

Interested in a career that matters?

We are looking for a Senior Technical Service Specialist to lead the strategy and execution of technical support for the poultry segment, generating knowledge, developing high-impact technical solutions, and providing guidance to Sales and Marketing teams. The role will act as a trusted technical advisor to customers, strengthening the positioning of the Novonesis portfolio and brand, while also contributing to the identification of business opportunities, innovation, and product development.

The Role and Your Impact

• Lead complex, cross-functional technical initiatives, taking ownership of results and contributing to strategic decisions related to customers, products, and the market.
• Act as the primary technical reference for customers and internal teams on nutrition, gut health, production systems, enzymes, microorganisms, products, applications, and competitors within the poultry segment.
• Build strong relationships with customers and key decision-makers, supporting account planning and the implementation of Novonesis’ commercial strategies.
• Develop and implement technical action plans together with Sales and Marketing, prioritizing technical support activities in alignment with the business plan and customer needs.
• Plan, conduct, and follow up on experiments, field trials, and technical evaluations, ensuring methodological rigor and generating relevant results for customers and the business.
• Translate technical knowledge and market analysis into actionable insights, recommendations, high-impact reports, and solutions that support business growth.
• Identify commercial opportunities and threats, support pipeline development in Salesforce, and contribute to new opportunities by region or key account.
• Collaborate with Applied Research, Business Units, Quality, Sales, and Marketing to address technical challenges, manage customer complaints, support product development, and identify innovation opportunities.
• Train and coach technical and commercial team members by sharing knowledge, facilitating technical discussions, and acting as a mentor and subject-matter expert for less experienced professionals.
• Develop new approaches, tools, and frameworks to address recurring or complex technical challenges, promoting consistency and quality in deliverables.

What You’ll Need to Be Successful in This Role

• Bachelor’s degree in Veterinary Medicine, Animal Science, Agronomy, or related fields.
• Master’s degree in a related field. PhD is considered a plus.
• Advanced or fluent English. Spanish is considered a plus.
• Solid experience in the poultry production chain, with knowledge of nutrition, animal health, and gut health.
• Experience in project development and management, conducting experiments, strategic planning, and solving technical field challenges.
• Knowledge of feed formulation software is considered a plus.
• Proficiency in Microsoft Office tools.

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we’ve gotten so far. And it’s how we’ll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore other openings

If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career