Senior Post-Implementation CRM Architect (Remote)

Veeva Systems, Inc.; Raleigh (NC); Remote; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. in Raleigh, NC is seeking a Post-Implementation Consultant to own the technical evolution of CRM ecosystems for multiple live clients.

You will translate business requests into technical designs, manage a billable book of work, and serve as SME for ongoing application enhancement and operational excellence.

This role emphasizes remote delivery, collaboration with client stakeholders, and delivering improvements across the CRM Suite.

Qualifications

• 3+ years in client-facing professional services or managed services.
• Experience building/configuring CRM software (Salesforce or Veeva).
• Comfortable with complex security models, validation rules, flow automation, and deployment lifecycles.
• Ability to work autonomously in a remote capacity and manage multiple client workstreams.

Responsibilities

• Lead end-to-end configuration and deployment of enhancements across the CRM Suite.
• Ensure deliverables meet architectural best practices and client timelines.
• Translate business requests into technical design and functional specifications.
• Serve as a trusted advisor to client stakeholders with proactive recommendations on system optimization.
• Maintain high monthly utilization targets by managing multiple clients in a shared-dedicated capacity.
• Conduct impact assessments for product releases and advise clients on feature interactions.
• Address technical escalations and implement configuration fixes.

Skills

Billable consulting

CRM configuration

Remote work

Communication

Tools

Salesforce

Veeva CRM

Apex/LWC

Data integration tools

Job description

Veeva Systems, Inc. in Raleigh, NC is seeking a Post-Implementation Consultant to own the technical evolution of CRM ecosystems for multiple live clients.

You will translate business requests into technical designs, manage a billable book of work, and serve as SME for ongoing application enhancement and operational excellence.

This role emphasizes remote delivery, collaboration with client stakeholders, and delivering improvements across the CRM Suite.