Remote Senior Technical Architect - Patient CRM & Data

Veeva Systems, Inc.; San Francisco (CA); Hybrid; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking a Technical Architect for the Patient CRM team. You will design, oversee, and execute technical services for customer implementations, focusing on the complex data ecosystem of patient support and patient engagement.

You will lead integration discovery, document end-to-end flows with hubs, pharmacies, and data aggregators, mentor junior consultants, and support pre-sales with architecture reviews and scope definitions. Remote-friendly with up to 25% travel.

Qualifications

• 7+ years of demonstrated technical consulting or technical architecture experience.
• Proven expertise in Life Sciences, with a focus on patient support and engagement.
• Deep knowledge of modern integration approaches, including Middleware, REST/SOAP APIs, and secure batch file sharing.
• Experience architecting data exchanges between CRM platforms, hubs, and specialty pharmacies.
• Ability to influence senior IT management through technical subject matter expertise.

Responsibilities

• Lead technical discovery workshops to define integration requirements and align on architectural best practices.
• Design and document end-to-end integration flows between Patient CRM and external entities, including hubs, pharmacies, and data aggregators.
• Articulate complex technical and integration concepts to business and IT audiences.
• Develop and leverage expertise in the Vault platform to build scalable, high-performance solutions.
• Plan, manage, and perform technical build activities, including API configurations, middleware orchestration, and batch data processing.
• Identify and monitor technical interdependencies between various workstreams to mitigate project risk.
• Contribute to the development of technical implementation methodologies and reusable integration assets for the Patient CRM team.
• Support pre-sales activities by providing technical architecture reviews, scope definition, and responding to complex functional inquiries.
• Collaborate with Product and Strategy teams to provide feedback on technical capabilities and drive product excellence.
• Mentor junior technical consultants to facilitate a growing and collaborative team environment.

Skills

Integration patterns

REST/SOAP APIs

Data integration in Life Sciences

Data security

Architecture leadership

Stakeholder communication

Vendor/data mapping simplification

Cross-team collaboration

Job description

Veeva Systems, Inc. is seeking a Technical Architect for the Patient CRM team. You will design, oversee, and execute technical services for customer implementations, focusing on the complex data ecosystem of patient support and patient engagement.

You will lead integration discovery, document end-to-end flows with hubs, pharmacies, and data aggregators, mentor junior consultants, and support pre-sales with architecture reviews and scope definitions. Remote-friendly with up to 25% travel.