Senior Portfolio Ops Engineer, Cyber Security & Process

Bank of America; Washington (District of Columbia); On-site; USD 115,000 - 190,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Annual discretionary plan

Industry-leading benefits

Job summary

Bank of America in the United States is seeking a Senior Portfolio Operations Consultant within Cyber Security Technology to drive process engineering, operational excellence, and continuous improvement across cybersecurity portfolios.

You will design scalable processes, document workflows, and implement automation using Power Automate, Power BI, Alteryx, SQL and Python, partnering with stakeholders to deliver measurable business value.

Qualifications

• Strong experience in business process mapping, process design, and change management.
• Proven ability to lead process redesign initiatives from discovery through implementation.
• Experience facilitating workshops, conducting root‑cause analysis, and driving cross‑functional process improvements.
• Demonstrated curiosity, adaptability, and a continuous improvement mindset.
• Experience developing workflow automations, operational reporting, or technology‑enabled business solutions.
• Experience with automation and data visualization tools such as Power Automate, Alteryx, Power BI and Tableau.
• Proven ability to interpret data and translate insights into actionable improvements.
• Excellent analytical, problem‑solving, and critical‑thinking capabilities.
• Strong stakeholder management, communication, and facilitation skills.
• Ability to influence across matrixed organizations and drive adoption of new processes and solutions.
• Highly organized, self‑motivated, and capable of managing multiple priorities in a fast‑paced environment.

Responsibilities

• Lead process discovery, analysis, redesign, and optimization initiatives across operational and technology functions to improve efficiency, consistency, governance, and risk management.
• Facilitate stakeholder workshops, process assessments, root cause analysis, and future‑state design sessions.
• Develop process documentation, operating procedures, process maps, and implementation plans.
• Identify control gaps, inefficiencies, and improvement opportunities, recommending solutions that deliver measurable business value.
• Establish performance metrics and governance frameworks to support operational excellence, continuous improvement, and strategic transformation.
• Identify automation opportunities that reduce manual effort, improve data quality, and streamline workflows.
• Design and implement workflow automations, reporting solutions, and operational tools using platforms such as Power Automate, Power BI, Alteryx, SQL, Python, or similar technologies.
• Partner with stakeholders to translate business requirements into scalable solutions that enhance visibility, support data‑driven decision‑making, and improve operational performance.
• Leverage emerging technologies and AI‑driven capabilities to increase efficiency, effectiveness, and business outcomes.

Skills

Collaboration

Project Management

Result Orientation

Solution Delivery Process

Stakeholder Management

Analytical Thinking

Business Acumen

Financial Management

Influence

Risk Management

Agile Practices

Data Management

Solution Design

Technical Strategy Development

Tools

Power Automate

Power BI

Alteryx

SQL

Python

Tableau

Job description

Bank of America in the United States is seeking a Senior Portfolio Operations Consultant within Cyber Security Technology to drive process engineering, operational excellence, and continuous improvement across cybersecurity portfolios.

You will design scalable processes, document workflows, and implement automation using Power Automate, Power BI, Alteryx, SQL and Python, partnering with stakeholders to deliver measurable business value.