Senior Portfolio CAM - Property Operations Leader

FirstService Residential; Miami (FL); On-site; USD 60,000 - 81,000; Full time

Job summary

FirstService Residential in Florida is seeking a Portfolio Community Association Manager to lead multiple properties, direct teams, and collaborate with Regional Directors and Boards to deliver projects and quality service. You will coordinate construction, maintenance, and contract obligations while guiding staff and maintaining strong client relationships.

Responsibilities include site inspections, budget adherence, staff interviewing/training, and maintaining our portal with work orders and

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.

Skills

Property operations

Leadership

Problem solving

Interpersonal skills

Critical thinking

Florida Statutes

Confidentiality

Decision making

Education

Bachelor's degree in business

CAM certification (FL)

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential in Florida is seeking a Portfolio Community Association Manager to lead multiple properties, direct teams, and collaborate with Regional Directors and Boards to deliver projects and quality service. You will coordinate construction, maintenance, and contract obligations while guiding staff and maintaining strong client relationships.

Responsibilities include site inspections, budget adherence, staff interviewing/training, and maintaining our portal with work orders and