Senior PMO Lead, Crisis & Investigations

EY; Chicago (IL); On-site; USD 114,000 - 260,000; Full time

Job summary

EY in Chicago seeks a Senior Manager to lead PMO and engagement management for Crisis & Investigations. You will direct multidisciplinary teams, coordinate senior stakeholders and implement repeatable governance and reporting across complex cyber breach matters.

Ideal candidates bring 8+ years of leadership experience, strong governance and risk management, and willingness to travel as needed. EY offers a path for career growth within a global, diverse network.

Qualifications

• A bachelor’s degree in a relevant field as listed.
• 8+ years of significant, related work experience.
• Experience leading governance, reporting and resource-management across multiple engagements.
• Experience leading teams and managing delivery, service performance, quality and risk.
• Ability to travel and work long hours when needed.

Responsibilities

• Lead strategy, mobilization, execution, quality and continuous improvement of the PMO and engagement management service across complex matters.
• Establish standardized intake, governance, reporting, escalation and closeout processes for repeatable delivery across clients.
• Serve as central coordination point among forensic and technical teams and client stakeholders.
• Direct multidisciplinary delivery teams, coordinate resources and workloads across concurrent matters.
• Provide executive updates, dashboards, milestone tracking, and risk/issue management.
• Translate technical and business information into concise, decision-useful communications.
• Monitor service performance and alignment with client objectives and EY risk requirements.
• Develop playbooks, templates and knowledge assets for scalable delivery.
• Utilize data and AI tools to improve service visibility and control.
• Support breach preparedness and related managed services offerings.
• Develop client relationships and contribute to proposals and business development.
• Lead and develop team members and promote collaboration across EY’s network.

Skills

PMO leadership

Stakeholder management

Crisis management

Governance & reporting

Communication

Education

Bachelor's degree (Business / related field)

Job description

EY in Chicago seeks a Senior Manager to lead PMO and engagement management for Crisis & Investigations. You will direct multidisciplinary teams, coordinate senior stakeholders and implement repeatable governance and reporting across complex cyber breach matters.

Ideal candidates bring 8+ years of leadership experience, strong governance and risk management, and willingness to travel as needed. EY offers a path for career growth within a global, diverse network.