Senior Manager, Crisis & Investigations PMO

EY; Washington (District of Columbia); On-site; USD 114,000 - 260,000; Full time

Job summary

EY is seeking a Senior Manager, PMO & Engagement Management to lead the crisis & investigations service line, directing multidisciplinary teams and coordinating stakeholders across complex cyber breach and remediation matters.

You will establish repeatable processes, governance and reporting across client engagements, while developing scalable playbooks and knowledge assets to improve service delivery and client outcomes.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, Cybersecurity, Criminal Justice, International Relations, Public Policy or related field.
• Significant experience leading large, complex programs, investigations, crisis-response activities or multidisciplinary initiatives.
• Experience designing and operating governance, reporting, escalation and resource-management processes across multiple engagements.
• Experience leading teams and managing delivery expectations, service performance, quality and risk.
• Willingness to travel and work beyond standard hours when necessary.

Responsibilities

• Lead strategy, mobilization, execution, quality and continuous improvement of the PMO and engagement management service across a portfolio of complex cyber breach, crisis response and remediation matters.
• Establish standardized intake, governance, reporting, escalation, decision-tracking and closeout processes for repeatable delivery across clients.
• Direct multidisciplinary and leveraged delivery teams, coordinate resources and workloads with accountability across matters and workstreams.
• Translate technical and business information into concise, decision-useful communications for senior stakeholders.
• Develop and maintain governance, dashboards, risk and dependency management; support client relationships and business development.

Skills

Bachelor’s degree

Program leadership

Governance experience

Negotiation skills

Travel willingness

Driver’s license

Education

Bachelor’s degree in related field

Job description

EY is seeking a Senior Manager, PMO & Engagement Management to lead the crisis & investigations service line, directing multidisciplinary teams and coordinating stakeholders across complex cyber breach and remediation matters.

You will establish repeatable processes, governance and reporting across client engagements, while developing scalable playbooks and knowledge assets to improve service delivery and client outcomes.