Senior Manager, Crisis & Cyber Engagement PMO

EY; Atlanta (GA); On-site; USD 150,000 - 260,000; Full time

Job summary

EY is seeking a Senior Manager, PMO & Engagement Management to lead the crisis and investigations service line, coordinating cross-functional teams and senior stakeholders across multiple client matters. You will establish governance, reporting, escalation, and resource management while driving scalable processes for cyber breach, crisis response and remediation engagements.

You will partner with legal, risk, security and communications teams to ensure timely, decision-ready updates and

Qualifications

• Bachelor’s degree in a related field.
• Significant experience leading large, complex programs or multidisciplinary initiatives.
• Experience designing governance, reporting, escalation and resource-management processes.
• Experience leading teams and managing delivery, performance, quality and risk.
• 8+ years of related work experience.
• Strong negotiation and influencing skills with complex concepts.
• Ability to travel and work overtime when needed.
• Access to reliable transportation; driver’s license recommended.

Responsibilities

• Lead strategy, mobilization, execution, quality and continuous improvement of the PMO and engagement management service.
• Establish intake, governance, reporting, escalation and closeout processes for repeatable delivery.
• Coordinate multidisciplinary response teams and senior stakeholders across client matters.
• Direct delivery teams, manage resources, workloads and accountability across workstreams.
• Create executive visibility with dashboards, milestones and risk/issue tracking.
• Translate technical and business information into concise, decision-useful communications.
• Monitor service performance against client objectives and EY risk standards.
• Develop configurable playbooks, workflows and knowledge assets for scalability.
• Utilize data, AI and tools to improve service visibility and control.
• Support crisis preparedness, exercises and ongoing managed services offerings.
• Develop client relationships and contribute to proposals and business development.
• Lead and develop team members and promote cross-functional collaboration.

Skills

Portfolio management

Governance

Stakeholder management

Communication

Business development

Coaching

Leadership

Strategic planning

Education

Bachelor’s degree

Job description

EY is seeking a Senior Manager, PMO & Engagement Management to lead the crisis and investigations service line, coordinating cross-functional teams and senior stakeholders across multiple client matters. You will establish governance, reporting, escalation, and resource management while driving scalable processes for cyber breach, crisis response and remediation engagements.

You will partner with legal, risk, security and communications teams to ensure timely, decision-ready updates and