Senior PMM, AI Search & Messaging

Birdeye; Palo Alto (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Birdeye in Palo Alto is seeking a Senior Product Manager for AI Search to own the messaging architecture across decks, pages, pitches, and analyst calls. You will drive a system of truth from top-line storytelling to individual agents, ensuring consistency in external communications.

You will implement outcome-aligned PMM, crafting narratives for Win AI Visibility, Book Appointments, and Drive Consistent CX, while developing briefing materials for analysts and category placement.

Qualifications

• 5+ years in product marketing.
• You've repositioned something real — a company, a platform, a portfolio — and can walk us through the before, the after, and what broke in the middle.
• Enterprise B2B SaaS. Multi-location, local marketing, martech, or CX is a strong plus.
• You write. Short sentences, strong verbs, no corporate waffle.
• Fluent in agentic AI as a practitioner, not a spectator. You can explain the difference between software that reports and software that acts — to a CMO
• Comfortable with numbers, and disciplined about them. You'd rather flag uncertainty than invent precision, and you know which claims are cleared for external use.
• Credible with founders and with sales leaders in the same week.

Responsibilities

• Own the messaging architecture. One source of truth, from the top-line narrative down to individual agents.
• Outcome-aligned PMM — a PMM per outcome: Win AI Visibility, Book Appointments, Drive Consistent CX.
• Analyst and category work — briefing narratives, evaluation responses, category placement.
• Birdeye View — partner on keynote content and ensure on-stage messaging aligns with the platform.

Skills

Product marketing

Strong writing

Communication

Job description

Birdeye in Palo Alto is seeking a Senior Product Manager for AI Search to own the messaging architecture across decks, pages, pitches, and analyst calls. You will drive a system of truth from top-line storytelling to individual agents, ensuring consistency in external communications.

You will implement outcome-aligned PMM, crafting narratives for Win AI Visibility, Book Appointments, and Drive Consistent CX, while developing briefing materials for analysts and category placement.