Senior PM, Post-Purchase Experience & Retention

jerry.ai; California; On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid parental leave

401(K) with employer matching

Wellness benefits

Job summary

Jerry.ai is seeking a Senior Product Manager to own the post-purchase customer experience. You will shape the after-sale journey—verification, payments, policy changes, re-shopping, renewals, and support—working with product, engineering, and growth teams.

We value insatiable learners who act like owners and move with urgency. The role includes base salary, stock options, and comprehensive benefits, with a preference for in-person onboarding in Palo Alto but remote work considered for many roles.

Qualifications

• 5+ years in management consulting (MBB or equivalent), investment banking, venture capital, or consumer-facing product-building in high-growth startup.
• Consumer product instincts, from direct product building or close work with product teams.
• Comfort with data: run analyses and form conviction from signals.
• Willingness to work in-person in Palo Alto for the first 1-2 months.

Skills

Consulting/VC experience

Product instincts

Data-driven decisions

In-person Palo Alto onboarding

Job description

Jerry.ai is seeking a Senior Product Manager to own the post-purchase customer experience. You will shape the after-sale journey—verification, payments, policy changes, re-shopping, renewals, and support—working with product, engineering, and growth teams.

We value insatiable learners who act like owners and move with urgency. The role includes base salary, stock options, and comprehensive benefits, with a preference for in-person onboarding in Palo Alto but remote work considered for many roles.