Senior Product Manager, Post-Purchase Experience (Remote)

Jerry; United States; Hybrid; USD 160,000 - 210,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(K) with 4% employer matching

Wellness benefits

Job summary

Jerry.ai is seeking a Senior Product Manager to own the post-purchase customer experience. You will partner with founders and cross-functional teams to redesign the post-checkout journey, improve verification, wallet/payments, policy changes, renewals, and after-sales support.

This role drives scale from 5M to 50M customers, supporting a bold $10B vision. The ideal candidate has 5+ years in product-building at high-growth consumer startups, strong data instincts, and a willingness to work

Qualifications

• 5+ years in management consulting (MBB or equivalent), investment banking, venture capital, or consumer-facing product-building experience at a high-growth startup.
• Consumer product instincts, either from direct product building experience or from close work alongside product teams.
• Comfort with data: able to run your own analysis and build conviction from messy signals.
• Ideally, willingness to work in-person in our Palo Alto office alongside our founders for the first 1-2 months (not required, but ramps faster)

Responsibilities

• Own the post-purchase customer experience for Jerry.ai's growth trajectory.
• Collaborate with founders and cross-functional teams to redesign post-checkout flows and support tools.
• Drive initiatives to scale the business from 5M to 50M customers and contribute to a $10B vision.

Skills

Product management

Data-driven

Cross-functional collaboration

In-person collaboration

Job description

Jerry.ai is seeking a Senior Product Manager to own the post-purchase customer experience. You will partner with founders and cross-functional teams to redesign the post-checkout journey, improve verification, wallet/payments, policy changes, renewals, and after-sales support.

This role drives scale from 5M to 50M customers, supporting a bold $10B vision. The ideal candidate has 5+ years in product-building at high-growth consumer startups, strong data instincts, and a willingness to work