Senior Product Manager, Post-Purchase & Retention

Jerry; Austin (TX); Hybrid; USD 160,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Equity opportunities

Paid time off

Job summary

Jerry.ai is seeking a Senior Product Manager to own the post-purchase customer experience across our auto, home, and other verticals. You will shape the post-checkout journey, from verification to renewals, working with founders and a fast-growing team.

The role requires 5+ years in consumer product or related fields, a data-driven approach, and the ability to collaborate across teams. Occasional in-person work in Palo Alto for 1–2 months is preferred but not required.

Qualifications

• 5+ years in management consulting (MBB or equivalent), investment banking, venture capital, or consumer-facing product-building experience at a high-growth startup.
• Consumer product instincts, either from direct product building experience or from close work alongside product teams
• Comfort with data: able to run your own analysis and build conviction from messy signals
• Ideally, a willingness to work in-person in our Palo Alto office alongside our founders for the first 1-2 months (although not required)

Responsibilities

• Own the post-purchase customer experience across our product lines.
• Redesign the post-checkout experience to be seamless, helpful, and lovable.
• Collaborate with founders and cross-functional teams to drive growth and retention.
• Translate data insights into product decisions and roadmaps.

Skills

Consumer product instincts

Data-driven decision making

Ownership mindset

Strong communication

Fast learner

Job description

Jerry.ai is seeking a Senior Product Manager to own the post-purchase customer experience across our auto, home, and other verticals. You will shape the post-checkout journey, from verification to renewals, working with founders and a fast-growing team.

The role requires 5+ years in consumer product or related fields, a data-driven approach, and the ability to collaborate across teams. Occasional in-person work in Palo Alto for 1–2 months is preferred but not required.