Senior PM, Patient Experience — Digital Health

EX Squared LATAM; United States; Remote; MXN 2,042,000 - 3,063,000; Full time

Benefits offered by this job

Competitive compensation in USD

100% remote work

Continuous learning opportunities

Collaborative work culture

Job summary

A leading digital health company is looking for a Senior Product Manager – Patient Experience to join their team in Mexico City. The ideal candidate will have over 5 years of experience in product management, particularly in B2C healthcare products. The role involves optimizing patient journeys, leading product initiatives, and working closely with cross-functional teams. This position offers competitive compensation, a fully remote work environment, and the chance to influence healthcare delivery through technology.

Qualifications

• 5+ years of experience in Product Management focused on B2C products.
• 3+ years of experience in Healthcare or Digital Health.
• Proven experience leading patient-facing applications.
• Strong ability to balance product discovery and execution.
• Excellent communication and stakeholder management skills.

Responsibilities

• Own and evolve key parts of the patient experience roadmap.
• Lead end-to-end product initiatives.
• Design and optimize patient journeys including onboarding and engagement.
• Collaborate with design and engineering for quality delivery.
• Define and track product success metrics.

Skills

Product Management

B2C healthcare products

Strong communication skills

Stakeholder management

Data-driven decision making

Job description

A leading digital health company is looking for a Senior Product Manager – Patient Experience to join their team in Mexico City. The ideal candidate will have over 5 years of experience in product management, particularly in B2C healthcare products. The role involves optimizing patient journeys, leading product initiatives, and working closely with cross-functional teams. This position offers competitive compensation, a fully remote work environment, and the chance to influence healthcare delivery through technology.