Senior Product Manager, Patient CRM & Engagement

Veeva Systems; Boston (MA); Remote; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

A leading healthcare SaaS company is seeking a Senior Product Manager to drive the patient-centric vision in their CRM platform. The role involves strategy development for patient engagement processes and collaborating with product teams to meet patient needs. Candidates should have at least 5 years in Patient Services, knowledge of software product management, and strong analytical skills. This position includes competitive benefits and a flexible working environment.

Qualifications

• Minimum of 5 years in Patient Services or related fields.
• 3+ years of product management experience in software.
• Strong ability to influence across product teams.
• Exceptional problem-solving and analytical skills.
• Experience in agile environments.

Responsibilities

• Own the strategy for patient recruitment and engagement.
• Collaborate with product teams for optimized patient services.
• Represent the product team at relevant events.
• Translate patient journeys into technical specifications.
• Work with UX and engineering for feature releases.

Skills

HealthTech Industry Expertise

Software Product Management

Strategic Influence

Analytical Rigor

Technical Execution

Communication

Job description

A leading healthcare SaaS company is seeking a Senior Product Manager to drive the patient-centric vision in their CRM platform. The role involves strategy development for patient engagement processes and collaborating with product teams to meet patient needs. Candidates should have at least 5 years in Patient Services, knowledge of software product management, and strong analytical skills. This position includes competitive benefits and a flexible working environment.