Senior PM, Ops & Automation | Data-Driven Growth

DNU_LE200 Starz Entertainment, LLC (inactive); Santa Monica (CA); On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Annual discretionary bonus

401(k) employer matching

Tuition reimbursement

Job summary

STARZ is seeking a Sr. Product Manager, Operations & Automation in Santa Monica to lead automation initiatives across Customer Care, Offers, Monetization, and Configuration Systems.

You will own backend and frontend product aspects, partner with engineering, design and marketing, and translate vague requirements into actionable plans using data-driven insights and rapid experimentation.

Qualifications

• 5+ years in engineering/product role, preferably OTT.
• Experience creating analytics reports and dashboards.
• Familiarity with analytics and data platforms such as Tableau, Google Analytics, SQL, and/or Data Studio.
• Experience working with engineering, design, and marketing teams.
• Desired experience with process flow and backend systems automation.
• Ability to juggle multiple projects and meet deadlines.
• Proven ability to set, measure, and iterate on KPIs and secondary metrics.
• Strong analytical skills with AB/multivariate testing experience.
• Obsessed with positive customer experience and accuracy across touchpoints.
• Seasoned in managing timelines and dependencies.

Responsibilities

• Devise, launch, test and optimize automation and workflow projects across domestic and international markets.
• Drive procurement and creation of tools for Customer Care, Programming, and Paid Acquisition teams.
• Enable cross-platform offers via an automation platform Surface and partner networks.
• Execute on an existing roadmap while prioritizing high-impact features.
• Collaborate with Product, UX and Engineering to deliver value-additive experiences that reduce costs and improve satisfaction.
• Conduct market research to understand OTT best practices and STARZ positioning relative to competition.

Skills

5+ years of experience in engineering/

Analytics reports and dashboards

Analytics platforms (Tableau, Google _

Cross-functional collaboration

KPIs and testing (A/B)

Customer experience focus

Timeline & dependency management

Tools

Tableau

Google Analytics

SQL

Data Studio

Job description

STARZ is seeking a Sr. Product Manager, Operations & Automation in Santa Monica to lead automation initiatives across Customer Care, Offers, Monetization, and Configuration Systems.

You will own backend and frontend product aspects, partner with engineering, design and marketing, and translate vague requirements into actionable plans using data-driven insights and rapid experimentation.