Senior PM: Merchant Lifecycle & Global Growth

WORLDPAY, LLC; Denver (CO); On-site; USD 158,000 - 238,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Worldpay seeks a Senior Product Manager - Merchant Lifecycle to own the customer lifecycle from onboarding to payout. You will define product strategy, drive improvements in activation, engagement, and retention, and collaborate with engineering, design, and operations to deliver impactful lifecycle solutions.

The role emphasizes data-driven decisions, stakeholder collaboration, and experience across merchant payment lifecycles in fintech environments.

Qualifications

• Bachelor's degree required.
• 7+ years of Product Management experience.
• Experience improving customer engagement and lifecycle outcomes.
• Strong strategic thinking and cross-functional collaboration.
• Experience with customer-facing digital products and lifecycle management.

Responsibilities

• Define product strategy and roadmap for the merchant lifecycle experience.
• Improve onboarding, activation, engagement, and retention outcomes.
• Identify friction points and streamline customer workflows.
• Establish success metrics and monitor lifecycle performance.
• Collaborate with engineering, design, operations, and business stakeholders.

Skills

Product Management

Lifecycle management

Cross-functional leadership

Customer onboarding

Data-driven decisions

Stakeholder collaboration

Financial services / fintech

Education

Bachelor's degree

Job description

Worldpay seeks a Senior Product Manager - Merchant Lifecycle to own the customer lifecycle from onboarding to payout. You will define product strategy, drive improvements in activation, engagement, and retention, and collaborate with engineering, design, and operations to deliver impactful lifecycle solutions.

The role emphasizes data-driven decisions, stakeholder collaboration, and experience across merchant payment lifecycles in fintech environments.