Senior PM, Emergency Dept Platform — Clinician Experience

ambiencehealthcare; United States; Hybrid; USD 160,000 - 230,000; Full time

Job summary

Ambience seeks a Senior Product Manager to own the Emergency Department platform and the clinician experience from initial assessment through disposition. You will set the ED roadmap, lead delivery with Engineering, Design, and Clinical AI, and measure outcomes with customers.

The role emphasizes core ED workflow, MDM quality, note editing, and Epic integration, with hybrid work and in-person presence in San Francisco 3x/week.

Qualifications

• 5+ years of PM experience with end-to-end ownership of a product area.
• Proven ability to learn a complex domain through firsthand user research.
• Strong technical fluency - comfort with AI/ML products, data, APIs, and complex integrations.

Responsibilities

• Set ED priorities using clinician needs, product quality, and commercial value.
• Shadow ED clinicians to understand triage, parallel patients, reassessments, changing diagnoses, ED course, and disposition.
• Own the workflow across Ambience, Epic Haiku, and our native app: starting, updating, reviewing, editing, and filing documentation during a shift.
• Partner with shared Scribe, Chart Prep, CDI, and EHR integration teams; own the ED experience, not cross-setting platforms.
• Improve HPI, physical exam, MDM, and ED course quality with Clinical AI and Engineering.

Skills

Product management

End-to-end ownership

Technical fluency

AI/ML familiarity

Healthcare IT

SF-based

Tools

Epic Haiku

APIs

Job description

Ambience seeks a Senior Product Manager to own the Emergency Department platform and the clinician experience from initial assessment through disposition. You will set the ED roadmap, lead delivery with Engineering, Design, and Clinical AI, and measure outcomes with customers.

The role emphasizes core ED workflow, MDM quality, note editing, and Epic integration, with hybrid work and in-person presence in San Francisco 3x/week.