Senior Product Manager

STEPS Talent; New York (NY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

STEPS Talent in New York is seeking a Senior Product Manager to lead AI-powered clinician tools that summarize patient context and support documentation. You will collaborate with engineering, AI/ML, clinical, design, and client teams to deliver solutions within major health systems.

You will own end-to-end workflows from AI context through clinical decision-making and documentation, aligning product behavior with safety and trust requirements while reducing clinician workload.

Qualifications

• Healthcare or health-tech product management experience.
• Experiences building clinician-facing tools, products, or features.
• Experience with clinical workflows and EMR/EHR integrations; Epic experience is highly preferred.
• Experience launching clinician-facing products on EMR or EHR platforms.
• 4+ years of product management experience delivering consumer-facing or B2B2C software.
• Experience owning at least one product end-to-end, from an ambiguous problem through launch.
• Experience working with AI/ML-powered products, including understanding of non-deterministic behavior and model evaluation.
• Strong analytical skills, including independently analyzing data and defining product metrics.
• Experience operating in regulated, high-stakes environments.
• Client-facing experience presenting to and working with clinical, operational, and executive stakeholders.

Responsibilities

• Own clinician-facing products, including intake summaries, AI-generated patient context, review and override workflows, and documentation-support tools.
• Manage the end-to-end encounter workflow, from AI-gathered context through clinical decision-making and documentation.
• Define how AI-generated information, reasoning, and confidence are presented to clinicians.
• Design workflows that allow clinicians to review, correct, or override AI-generated outputs.
• Reduce clinical workload by saving time, removing unnecessary clicks, and decreasing documentation burden.
• Work directly with practicing physicians to ensure product workflows reflect real clinical behavior.
• Partner with clinical leadership on safety reviews and escalation protocols.
• Translate clinical trust and safety requirements into measurable, implementable product behavior with engineering and AI/ML teams.

Skills

Healthcare product management

Clinician-facing tools

EMR/EHR integrations

Epic experience

EMR/EHR platforms

End-to-end product ownership

AI/ML products

Data-driven decision making

Regulated environments

Client-facing stakeholders

Job description

Location: New York, NY (Hybrid – 4 days onsite per week)

Duration: DIRECT HIRE – FULL TIME

Summary:

We are seeking a Senior Product Manager to lead AI-powered products used by clinicians to review patient context, make informed decisions, and complete documentation. You will deliver solutions within major health systems while partnering with engineering, AI/ML, clinical, design, and client-facing teams.

Skills/Experience Needed:

• Healthcare or health-tech product management experience.
• Experience building clinician-facing tools, products, or features.
• Experience with clinical workflows and EMR/EHR integrations; Epic experience is highly preferred, although other EMR/EHR platforms may be considered.
• Experience launching clinician-facing products on EMR or EHR platforms.
• 4+ years of product management experience delivering consumer-facing or B2B2C software.
• Experience owning at least one product end-to-end, from an ambiguous problem through launch.
• Experience working with AI/ML-powered products, including an understanding of non-deterministic behavior, model evaluation, and AI behavior as part of the product experience.
• Strong analytical skills, including independently analyzing data and defining product metrics.
• Experience operating in regulated, high-stakes environments.
• Client-facing experience presenting to and working with clinical, operational, and executive stakeholders.

Responsibilities:

• Own clinician-facing products, including intake summaries, AI-generated patient context, review and override workflows, and documentation-support tools.
• Manage the end-to-end encounter workflow, from AI-gathered context through clinical decision-making and documentation.
• Define how AI-generated information, reasoning, and confidence are presented to clinicians.
• Design workflows that allow clinicians to review, correct, or override AI-generated outputs.
• Reduce clinical workload by saving time, removing unnecessary clicks, and decreasing documentation burden.
• Work directly with practicing physicians to ensure product workflows reflect real clinical behavior.
• Partner with clinical leadership on safety reviews and escalation protocols.
• Translate clinical trust and safety requirements into measurable, implementable product behavior with engineering and AI/ML teams.

Preferred: (Nice to have)

• Clinical experience or significant experience working directly with clinicians.
• Hands-on experience with LLM evaluation, prompt design, or model-behavior testing.