Senior PM - AI-Driven Disputes & Data Integrations

Visa; Bellevue (WA); On-site; USD 141,000 - 251,000; Full time

Job summary

Visa’s Post-Purchase team seeks a hands-on Senior Product Manager to shape and scale the next generation of dispute management capabilities, focusing on an acquirer-focused proposition. You’ll work across product strategy, data and integrations, AI, and GTM to deliver differentiated solutions for customers and markets.

You will collaborate with engineering, data science, sales, and regional teams to translate customer needs into compelling product requirements, define success metrics, and drive

Qualifications

• 8+ years of relevant work experience or 5+ years with an advanced degree.
• Product management experience in payments, fintech, acquiring, merchant services, or dispute management is preferred.
• Strong customer discovery, market analysis, and ability to translate needs into product strategy.

Responsibilities

• Define acquirer-focused dispute management proposition from concept to scale.
• Collaborate with cross-functional teams to launch and commercialize new capabilities.
• Translate customer problems into actionable product requirements and roadmaps.
• Develop hypotheses, prototypes, and MVPs to validate concepts.
• Partner with sales and regional teams to develop GTM strategies.
• Communicate complex concepts clearly to technical and non-technical audiences.

Skills

Product leadership

Customer discovery

Market analysis

Communication skills

Technical understanding

Education

Bachelor's degree

Advanced degree

Tools

REST APIs

Webhooks

Batch/file integrations

Event-driven architectures

Job description

Visa’s Post-Purchase team seeks a hands-on Senior Product Manager to shape and scale the next generation of dispute management capabilities, focusing on an acquirer-focused proposition. You’ll work across product strategy, data and integrations, AI, and GTM to deliver differentiated solutions for customers and markets.

You will collaborate with engineering, data science, sales, and regional teams to translate customer needs into compelling product requirements, define success metrics, and drive