Product Manager, Dispute Prevention & Automation

Stripe, Inc.; San Francisco (CA); On-site; USD 179,000 - 268,000; Full time

Benefits offered by this job

Equity

Medical/dental/vision

Wellness stipends

401(k)

Job summary

Stripe, Inc. is seeking a senior Product Manager for the Dispute Prevention team within the Payments Intelligence group.

You’ll shape a fast-growing product area, define vision and strategy, and expand capabilities across customer segments and payment environments. You’ll partner with engineering, data science, design, and sales to translate Stripe’s data into automated dispute management solutions, delivering value to customers and partners while balancing reliability and user experience.

Qualifications

• 8+ years of product management experience, ideally in B2B software.
• Highly analytical, with a rigorous approach to quantitative and qualitative evidence.
• Scrappy and resourceful, taking products from zero to one.
• Strong commercial and business acumen with focus on adoption and value.
• Proven cross-functional leadership, including collaboration with sales teams.
• Experience shipping Dashboard and API products with end-user empathy.
• Experience developing pricing and monetization models for B2B products.
• Technical fluency to discuss APIs, system architecture, and integration trade-offs.

Responsibilities

• Develop deep understanding of payments and disputes landscape and where new tech can improve outcomes.
• Uncover unmet needs with businesses, developers, and partners to build broadly useful products.
• Develop and communicate a clear product vision, strategy, and roadmap for automated disputes management.
• Shape products for different sizes and business models, including platforms across multiple processors.
• Partner with engineering and data science to translate data into actionable products that automate workflows.
• Drive product development from ideation through launch and scale with clear goals.
• Build relationships with networks and partners to bring new capabilities to market.
• Own product performance, including P&L, pricing, and long-term growth; use market research to inform decisions.
• Collaborate with GTM teams to validate demand, develop positioning, and grow adoption.
• Communicate priorities and progress clearly to align teams.

Skills

Product management

Analytical thinking

Cross-functional leadership

SQL

Pricing monetization

APIs

Developer empathy

Communication

Tools

APIs

Dashboard

Job description

Stripe, Inc. is seeking a senior Product Manager for the Dispute Prevention team within the Payments Intelligence group.

You’ll shape a fast-growing product area, define vision and strategy, and expand capabilities across customer segments and payment environments. You’ll partner with engineering, data science, design, and sales to translate Stripe’s data into automated dispute management solutions, delivering value to customers and partners while balancing reliability and user experience.