Senior Plumbing Field Supervisor – Lead & Mentor Team

Ace Hardware Corporation; Conover (NC); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, and vision insurance

Disability & life insurance

401(k) with company match

Paid time off

Career growth opportunities

Job summary

Ace Hardware Home Services, powered by Ace Hardware, is seeking a Plumbing Field Supervisor in Conover, NC. You will lead advanced plumbing service and installations, mentor field technicians, and support the Plumbing Manager in training and operations. The role emphasizes quality customer experiences, safety, and teamwork.

Prefer NC P1 license (P2 required) with 8–10+ years of plumbing experience. A valid driver's license and clean driving record are required. Company vehicle provided.

Qualifications

• 8–10+ years of plumbing experience required.
• North Carolina P1 license preferred; P2 license required.
• Strong diagnostic and troubleshooting skills.
• Ability to lead, train, and mentor others.
• A valid driver’s license with at least 3 years of US driving experience.
• This position is not eligible for employment visa sponsorship.

Responsibilities

• Perform advanced plumbing service and installation work, while providing mentorship and technical support in the field.
• Assist the plumbing manager in the development and training of the plumbing department.
• Serve as the backup plumbing license holder.
• Lead the plumbing department in the absence of the plumbing manager.
• Maintain accurate service documentation.

Skills

Plumbing experience

P1 License

P2 License

Diagnostics

Troubleshooting

Leadership

Mentoring

Driver's license

Job description

Ace Hardware Home Services, powered by Ace Hardware, is seeking a Plumbing Field Supervisor in Conover, NC. You will lead advanced plumbing service and installations, mentor field technicians, and support the Plumbing Manager in training and operations. The role emphasizes quality customer experiences, safety, and teamwork.

Prefer NC P1 license (P2 required) with 8–10+ years of plumbing experience. A valid driver's license and clean driving record are required. Company vehicle provided.