Lead Licensed Plumbing Field Supervisor

American Residential Services (ARS); Rock Hill (SC); Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance (multiple options)

HSA contributions

FSA

Dental and Vision Insurance

401(k) with weekly match

13 PTO Days + 8 Paid Holidays

Life insurance + disability

Discount Programs

Résumé du poste

Brothers Heating, Cooling, Plumbing, part of American Residential Services (ARS), seeks an experienced Licensed Plumbing Field Supervisor to lead service technicians in the field and oversee daily operations. The role focuses on delivering high-quality workmanship, guiding teams, and ensuring customer satisfaction.

Candidates should have 5+ years of plumbing training or supervisory experience and hold an NC P1 Plumbing License.

Qualifications

• Minimum of 5 years of plumbing training or supervisory experience.
• NC P1 Plumbing License required
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• Valid driver’s license required
• Required to pass pre-employment criminal background checks and drug screen

Responsabilités

• Evaluates workload and schedules sewer and drain cleaning service work in a way that best utilizes manpower.
• Will be responsible for inspecting jobs after completion
• Resolves customer issues and problems encountered by service personnel. May meet with customer to develop a satisfactory solution.
• Instructs service personnel on proper service, use of materials and quality workmanship.
• Stays in touch with service personnel to assist with unexpected needs.
• Assists in the dispatching of services to appropriate technician using proper radio and dispatch codes based on workload, technician availability and priority of need.
• Checks to ensure that each job is complete. Ensures that appropriate job documentation and/or payments are returned to the office.
• May perform on-site inspections for large work orders.
• Evaluates staff to determine training requirements.
• Provides classroom and on-the-job training and support to employees.
• Reviews and promotes the maintenance of a safe, accident free and healthy work environment.
• Maintains an organized, clean and safe work area.
• Observes safety and Company rules and regulations in the performance of duties.
• Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process
• Follow all guidelines prescribed in the Plumbing and Sewer Sales Policy
• Other duties as assigned.

Description du poste

Brothers Heating, Cooling, Plumbing, part of American Residential Services (ARS), seeks an experienced Licensed Plumbing Field Supervisor to lead service technicians in the field and oversee daily operations. The role focuses on delivering high-quality workmanship, guiding teams, and ensuring customer satisfaction.

Candidates should have 5+ years of plumbing training or supervisory experience and hold an NC P1 Plumbing License.