Senior Platform SRE & Reliability Leader

Gen Digital Inc.; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Gen Digital Inc. is seeking a senior technical leader to shape reliability, scalability, and operational excellence for a large cloud-native platform. You will balance hands-on engineering with cross-team influence across application, platform, security, and infrastructure teams.

The role prioritizes mentoring senior engineers, defining multi-year strategies, and aligning with global SRE colleagues to implement resilient systems and modernized architectures.

Qualifications

• 8+ years of experience in SRE, DevOps, platform engineering, or infrastructure engineering with a strong record of leading large-scale cloud initiatives in production.

Responsibilities

• Define and drive the multi-year reliability strategy, setting technical direction and operational standards across services and teams.
• Lead architecture decisions for highly available, fault-tolerant distributed systems running on AWS, GCP, Kubernetes, and GKE.
• Establish and mature SRE practices including SLIs, SLOs, error budgets, production readiness reviews, service ownership standards, and operational risk management.
• Partner with engineering leadership on platform architecture, deployment patterns, and infrastructure automation using Terraform and related infrastructure-as-code tooling.
• Design and implement next-generation observability capabilities spanning metrics, logging, tracing, alerting strategy, and actionable dashboards.
• Lead major incident response for critical production events, improve escalation paths, and drive durable corrective actions through post-incident reviews.
• Influence reliability posture across teams through RFC reviews, engineering guardrails, and resilience engineering work such as disaster recovery, failover design, and capacity forecasting.
• Drive continuous improvement of CI/CD systems, reduce operational toil through automation and self-service platform capabilities, and mentor senior engineers and technical leads.

Skills

SRE leadership

Cloud experience

Communication skills

Tools

Terraform

AWS

Kubernetes

GKE

Job description

Gen Digital Inc. is seeking a senior technical leader to shape reliability, scalability, and operational excellence for a large cloud-native platform. You will balance hands-on engineering with cross-team influence across application, platform, security, and infrastructure teams.

The role prioritizes mentoring senior engineers, defining multi-year strategies, and aligning with global SRE colleagues to implement resilient systems and modernized architectures.