Senior Platform Operations & Reconciliation Lead

Socket.dev; New York (NY); On-site; USD 102,000 - 126,000; Full time

Job summary

Gusto is seeking a senior, project-driven finance operations professional to stand up new reconciliation infrastructure, lead audit remediation, and scale operations across products and entities. You will partner with Engineering, Product, Accounting, and Finance to design and implement controls, becoming the SME for the team and mentoring analysts to build reusable AI workflows.

You will drive cross-functional initiatives end to end, framing hard problems, defining success metrics, and

Qualifications

• 4-6 years in financial services, banking, fintech, payments, or accounting operations.
• Led cross-functional projects end-to-end with real independence, taking an ambiguous problem, framing it, getting the right people in the room, and driving it to a result, reporting progress to senior stakeholders and influencing Engineering, Product, Accounting, and Finance partners without direct authority.
• Strong understanding of payment systems and money movement (e.g., ACH/NACHA, card networks) and controls, with regulatory exposure in payments environment.
• Demonstrated use of AI to build durable, reusable automations and workflows that others can use.

Responsibilities

• Design, stand up, and scale new reconciliation and control infrastructure across products and entities, including transaction categorization and the controls that support them.
• Lead audit remediation workstreams, partnering with external auditors and internal Accounting and Controls to design controls that hold up to scrutiny.
• Own cross-functional projects and act as the escalation point for complex reconciliation and loss issues that cross team boundaries, framing problems, defining success metrics, and driving to resolution.
• Partner with Engineering and Product to spec, build, and measure the systems and tooling that make reconciliation and loss detection scalable.
• Build reusable AI workflows, templates, and standards that make the whole Operations team faster, and mentor analysts with durable documentation.

Skills

SQL

AI automation

Cross-functional leadership

Data analysis

Communication

Education

Bachelor's degree in Finance, Accounting, Business, or related analytical field

Tools

Audit tooling

ERP/Accounting systems

Job description

Gusto is seeking a senior, project-driven finance operations professional to stand up new reconciliation infrastructure, lead audit remediation, and scale operations across products and entities. You will partner with Engineering, Product, Accounting, and Finance to design and implement controls, becoming the SME for the team and mentoring analysts to build reusable AI workflows.

You will drive cross-functional initiatives end to end, framing hard problems, defining success metrics, and