Senior Platform Jira Administrator

Jobtailor; Marlborough (MA); On-site; USD 100,000 - 150,000; Full time

Job summary

Jobtailor in Marlborough, MA is seeking a senior Jira Administrator to oversee user accounts, permissions, workflows, and project structures. You will maintain automation, perform upgrades, and ensure system reliability while collaborating with Platform Engineering and Radar Digital Product Line teams in a shared server environment.

The role requires a STEM degree and 5+ years of Jira experience, including dashboards, Confluence/GitLab integrations, and scripting in Groovy/JavaScript.

Qualifications

• STEM degree required with 5+ years of Jira admin experience.
• Proficient in Jira workflows, permissions, and issue types.
• Experience with Jira automation and scripting languages (Groovy/JavaScript).

Responsibilities

• Oversee Jira user accounts and permissions, onboarding and offboarding to EIM/AD groups.
• Ensure consistency and standardization across Jira projects.
• Maintain and update synchronization automation for configurations and issues.
• Perform regular system maintenance and provide user support.
• Design, implement, and maintain workflows, permissions, and project structures.
• Assist with Jira system upgrades and integrations with Confluence, GitLab, and other DevOps platforms.
• Develop and maintain dashboards, reports, and queries.
• Create and maintain documentation for configurations and processes and user guides.

Skills

Jira Administration

Jira Automation

Groovy Scripting

Agile Principles

Configuration Management

Education

STEM degree

Tools

Confluence

GitLab

Structure Plugin

ScriptRunner

JSU Automation

Job description

• Oversee Jira user accounts and permissions, including onboarding and offboarding to EIM/AD groups.
• Ensure consistency and standardization across unclassified and IS Jira projects.
• Maintain and update synchronization automation for configurations and issues.
• Perform regular system maintenance.
• Provide direct user support, resolve issues, answer questions, and provide training.
• Design, implement, and maintain workflows, permissions, and project structures.
• Assist with Jira system upgrades.
• Manage integrations with Confluence, GitLab, and other DevOps platforms.
• Implement customizations and enhancement requests using plugins such as Structure, Project Configurator, ScriptRunner, and JSU Automation.
• Develop and maintain dashboards, reports, and queries.
• Create and maintain documentation for configurations, processes, and user guides.
• Monitor system performance and proactively address issues.
• Develop and maintain scripts to automate processes or enhance functionality.
• Refactor existing implementations according to approved software development best practices.
• Collaborate with Radar Digital Product Line programs and the Platform Engineering team in a shared server environment.

Requirements

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
• Experience as a Jira Administrator, including configuring workflows, permissions, and issue types to meet project requirements.
• Experience in Jira automation features and scripting languages such as Groovy (for ScriptRunner) or JavaScript.
• Experience with Software Development Lifecycle (SDLC) processes, especially related to scripting languages.
• Experience with Jira dashboards and the Structure plugin.
• Experience with configuration management tools such as Git and GitLab.
• Experience with Agile and Scrum principles for supporting workflows and team processes within Jira.
• Ability to obtain and maintain a U.S. Government-issued Interim Secret security clearance prior to the start date.
• U.S. citizenship is required because only U.S. citizens are eligible for a security clearance.

Core Competencies

Demonstrates expertise in Jira Administration, including configuring workflows, permissions, and issue types, while leveraging automation features and scripting languages. Proficient in managing integrations with DevOps platforms and maintaining system performance through regular maintenance and user support.

Highest-signal resume keywords

• Jira Administration
• Jira Automation
• Groovy Scripting
• Agile Principles
• Configuration Management

Hard Skills

• Jira Configuration
• Workflow Design
• Scripting Languages
• Dashboard Development
• System Maintenance
• Automation Processes
• Issue Resolution
• Documentation Creation
• Performance Monitoring
• Software Development Lifecycle

Soft Skills

• User Support
• Training
• Collaboration

Certifications & Qualifications

• U.S. Government-issued Interim Secret Security Clearance

Industry Keywords

• STEM Degree
• Agile
• Scrum
• Configuration Management Tools

Tools & Technologies

• Confluence
• GitLab
• Structure Plugin
• ScriptRunner
• JSU Automation