JIRA Developer / Administrator

RMantra Solutions; Alexandria, Northern (VA, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

RMantra Solutions in Arlington, VA is seeking a senior Atlassian administrator to lead Jira and Confluence configurations, automate workflows, and ensure secure, scalable operations. The role requires 8+ years of Atlassian experience, DoD TS/SCI clearance, and strong collaboration with multiple teams.

You will design dashboards, manage plugins, perform migrations, and align Jira processes with Agile methodologies for large programs across federal and commercial environments.

Qualifications

• Bachelor’s degree and 8+ years of relevant experience with Atlassian platforms.
• Active DoD TS/SCI security clearance.
• 3+ years administering Jira and Confluence in enterprise environments.
• Experience designing dashboards, filters, and JQL queries.
• Experience backups, re-indexes, audits, SOP documentation.
• Experience Atlassian installations, upgrades, migrations, and consolidations.
• Experience integrating Atlassian tools with AWS.
• Strong analytical, communication, and stakeholder engagement skills.
• Experience supporting Agile delivery environments (Agile, SAFe).

Responsibilities

• Analyze and document Jira and Confluence configurations to identify workflow improvements.
• Administer Jira, Confluence and plugins including ScriptRunner and Jira Automation.
• Manage user accounts, groups, permissions, and security audits across large environments.
• Perform backups, re-indexes, patching, upgrades, and plugin management.
• Test new versions of Atlassian apps, ensuring compatibility and stability.
• Build custom dashboards, filters, automation rules, and reporting solutions.
• Support Atlassian migrations, consolidations, and integrations.
• Improve Jira/Confluence security through audits and governance.
• Create and maintain documentation including workflows and CONOPS.
• Provide training and consultation to internal teams and partners.
• Partner with stakeholders to align Jira processes with Agile methodologies.

Skills

Workflow design

Automation

Permissions management

Dashboard design

JQL queries

Stakeholder engagement

Agile SAFe

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

ScriptRunner

Jira Automation

AWS

Active Directory

Job description

This position is 100% Onsite. This position is in Arlington, VA, with occasional/situational travel.

Schedule

100% onsite

Clearance

US Citizens withDOD Top Secret/SCI

• Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.
• Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation.
• Manage user accounts, groups, permissions, and security audits across large, multi‑team environments.
• Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.
• Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.
• Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.
• Support and/or lead Atlassian environment migrations, consolidations, and integrations.
• Improve and maintain Jira and Confluence security through regular audits and governance controls.
• Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.
• Provide training, knowledge‑sharing, and consultation to internal teams and external partners.
• Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration.
• Utilize Jira data for analytics, performance tracking, and incident management reporting.

Basic Qualifications

• Bachelor’s degree and 8+ years of relevant experience, including Atlassian experience across federal and commercial organizations. Additional experience may be considered in lieu of degree
• Active DoD TS/SCI security clearance.
• 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.
• Experience designing custom dashboards, filters, and JQL queries.
• Experience performing system backups, audits, re-indexes, and documenting SOPs.
• Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
• Experience integrating Atlassian tools with AWS environments.
• Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences.
• Experience supporting agile delivery environments (Agile, SAFe).

Preferred Qualifications

• Advanced JQL experience.
• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
• Experience monitoring Atlassian infrastructure hosted on AWS.
• Experience developing documentation, training content, and architecture diagrams for enterprise users.
• Experience with Active Directory administration.

Join a dynamic team where your ideas matter and your career thrives.