Senior Platform Engineer (Virtualization / AWS)

Capital One; McLean (VA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading financial services company is seeking a Senior Platform Engineer to manage and support virtualization platforms in AWS. The role involves troubleshooting, capacity planning, and collaborative problem solving in a dynamic environment. Candidates should have extensive experience with Citrix and scripting, along with strong communication skills.

Qualifications

• 4 years experience with Citrix applications or Virtual Desktop platforms.
• 3 years scripting experience with PowerShell or Python.
• 2 years experience in AWS environments.

Responsibilities

• Manage and maintain Virtualization platforms in AWS.
• Lead troubleshooting efforts for high severity incidents.
• Create and maintain documentation for IT systems.

Skills

Problem Solving

Communication

Education

High school diploma

Bachelor’s Degree

Tools

Citrix

AWS

PowerShell

Python

Job description

Senior Platform Engineer (Virtualization / AWS)

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Senior Platform Engineers who are passionate about creating and supporting emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

Responsibilities:

1. Deployment, management and maintenance of Virtualization platforms (Amazon Workspaces and Citrix) in Amazon Web Services (AWS)
2. Escalate and drive issues related to support of virtualization platforms
3. Join high severity incident calls and lead troubleshooting efforts for a quick recovery.
4. Identify, diagnose and resolve Windows based desktop vulnerabilities
5. Monitor, troubleshoot, and escalate production problems as per operations processes affecting desktop infrastructure
6. Work collaboratively with other IT team members to resolve complex issues and implement improvements
7. Create and maintain comprehensive documentation for all IT systems and services the team supports
8. Train users on software and promote IT policies and procedures
9. Engage in service capacity planning, demand forecasting, and system tuning
10. Excellent problem solving, oral, and written communications

Basic Qualifications:

• High school diploma, GED, or equivalent certification
• At least 4 years of experience with Citrix applications or Virtual Desktop platforms (Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces)
• At least 3 years with scripting experience (PowerShell or Python)
• At least 2 years of experience in AWS environments

Preferred Qualifications:

• Bachelor’s Degree or military experience
• 6+ years of experience with Citrix applications or Virtual Desktop platforms
• 4+ years of experience supporting Windows-based virtual desktops
• 4+ years with scripting experience (PowerShell or Python)
• 4+ years of experience with network architecture and troubleshooting firewall issues
• AWS Certified SysOps Administrator, AWS Solutions Architect Associate, Citrix Certified Associate - Virtualization (CCA-V) or similar cloud certification

Note: Capital One will not sponsor new applicants for employment authorization for this position.