Senior Platform Engineer, Systems Engineering

ICE; Jacksonville (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a full-time Engineer to join the team responsible for ICE OpenShift container platform.

The role focuses on migrating high-perf applications to a microservices model using container technologies, collaborating with development and engineering teams to enable adoption. The engineer will design, build, and maintain Kubernetes/OpenShift infrastructure, participate in a 24/7 on-call rotation, and provide expert technical support and mentorship to developers

Qualifications

• Degree in engineering or equivalent platform engineering experience.
• 5+ years of production experience with Kubernetes or OpenShift.
• Understanding of Kubernetes components, CNI, CSI, and ingresses.
• Experience with scaling for performance and high availability.
• Experience with observability (tracing, logging, metrics) and analytics.
• Strong communication and ability to work in a service-oriented team.
• Project management, organization, and time management.
• Customer-focused with a drive for excellent user experience.

Responsibilities

• Design, build, and maintain Kubernetes and OpenShift platform infrastructure.
• Plan and implement container infrastructure solutions.
• Capacity planning, tuning, policy, and cost management.
• Provide technical analysis and resolve problems; implement solutions.
• Support developers, operations, release engineers, and end-users.
• Educate and mentor platform consumers and team members.
• Participate in weekly on-call rotation for after-hours support.
• Respond to production issues in a 24/7 environment.

Skills

Problem solving

Communication

Teamwork

Time management

Analytical thinking

Customer focus

Education

Bachelor's degree in engineering or equivalent

Tools

Kubernetes

OpenShift

Docker

Podman

AWS EC2

Ansible

Golang

Python

Job description

Job Purpose

Intercontinental Exchange (ICE) presents a unique opportunity for a full-time Engineer to join a team responsible for ICE OpenShift container platform. The Engineer will drive enablement and adoption to migrate high performant and critical applications into a microservices model utilizing container technologies by working closely with our development and engineering teams. This individual works as part of a results-oriented, service-delivery team and assists developers, configuration analysts, release engineers, developers, and operations teams. Additionally, the Engineer performs root cause analysis of problems, selects and implements automation tools, and actively participates in deeply technical discourse.

Responsibilities

• Design, build, support, and maintain Kubernetes and OpenShift platform infrastructure
• Assist in the design, planning and implementation of container infrastructure solutions
• Capacity planning, tuning, policy and cost management
• Provide technical analysis, resolve problems, propose, and implement solutions
• Provide support to, and coordinate with developers, operations staff, release engineers, and end-users
• Educate and mentor platform consumers, team members and operations staff
• Participate in a weekly on-call rotation for after-hours support
• Respond to and assist in production operations in a 24/7 environment

Knowledge And Experience

• Degree in engineering discipline or equivalent experience in Platform Engineering
• 5+ years of experience with Kubernetes or OpenShift in a Production environment
• Understanding of major Kubernetes components and familiarity with industry standard implementations of CNI, CSI and ingresses
• Horizontal and vertical scaling for performance and high availability
• Experience with platform and application observability (tracing, logging metrics)
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources

Preferred Knowledge And Experience

• 2+ years of experience with Docker and/or Podman
• Experience with self-managed Kubernetes and/or OpenShift
• Experience with OpenShift deployments on-prem and in commercial clouds
• Experience with Kubernetes policy engines, e.g. Kyverno
• Experience with performant implementations of service meshes
• Build automation and configuration managementSoftware development experience (Golang, Python)
• Advanced scripting experience (Python, Bash, Powershell)
• Experience with Amazon EKS, ROSA or ARO
• Experience with Ansible
• Experience with deployment of Kubernetes / OpenShift onto on prem infrastructure and/or AWS EC2 instances

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.