Senior Platform Engineer - CRM Applications

AstraZeneca GmbH; Wilmington (DE); Hybrid; USD 130,000 - 190,000; Full time

Job summary

AstraZeneca Pharmaceuticals LP in Wilmington is seeking a Senior Platform Engineer for CRM applications. You will plan, design, and implement CRM platforms, lead Veeva CRM releases, and collaborate with IT and business partners across regions.

The role requires deep CRM and data analytics skills and travel as needed. The position is hybrid in the Wilmington area, with full-time hours Monday through Friday and ongoing initiatives across global teams.

Qualifications

• Must have a bachelor’s degree or foreign equivalent in Computer Science, Computational Biology, Biotechnology, or a related field.
• Five years of progressively responsible experience in the pharmaceutical industry in CRM platforms/solutions.
• Experience with Veeva CRM, Salesforce, Power BI, and AI methodologies is required.
• Experience leading CRM releases, design/build, and UX for OCE CRM; proven architecture knowledge.

Responsibilities

• Plan, analyze, design, configure, test, release, and implement CRM platforms.
• Lead design and build for releases and projects on the Veeva CRM platform and related apps.
• Serve as IT and business partner consultant across regions and areas.
• Identify platform opportunities, promote features, run POCs for new initiatives.
• Lead delivery through design, build, test, and deploy phases for releases.

Skills

Veeva CRM

Salesforce

OCE CRM

Power BI

Generative AI

REST APIs

SOAP APIs

MuleSoft

SnapLogic

React.js

React Native

Apex

Visualforce

Lightning

Snowflake

Databricks

Education

Bachelor's degree in Computer Science or related field

Tools

MuleSoft

SnapLogic

Job description

EMPLOYER

AstraZeneca Pharmaceuticals LP

TITLE

Senior Platform Engineer - CRM Applications

LOCATION

Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.)

HOURS

Full-Time; Mon-Fri (40 hours/week)

DUTIES

Plan, analyze, design, configure, test, release, and implement Customer Relationship Management (“CRM”) Platforms. Work with third-party suppliers and provide recommendations on enhancements, monitor performance, and support maintenance of deployed applications. Lead design and build for releases and projects on the Veeva CRM platform and related applications and integrations. Serve as an internal consultant for Information Technology (“IT”) and business partners across regions and business areas. Identify platform exploitation and innovation opportunities, promote new platform features, run assessments and Proof of Concepts (“POCs”) for new initiatives, and generate innovation ideas. Participate in business requirement gathering and design activities with business and IT partners. Lead delivery activities through Design, Build, Test, and Deploy phases for regular releases and key Veeva platform initiatives.

REQUIREMENTS

Must have a bachelor’s degree or foreign equivalent in Computer Science, Computational Biology, Biotechnology, or a related field plus five (5) years of progressively responsible experience in the pharmaceutical industry in the position offered, as a Solution Architect, or a related position. Must have five (5) years of experience with all of the following: Utilizing Veeva CRM, OCE CRM (Orchestrated Customer Engagement), and Salesforce platform; Utilizing Veeva Vault, Salesforce Marketing Cloud, Snowflake, and Databricks; Utilizing Apex, Visualforce, Lightning (Salesforce-specific), React.js, React Native, REST/SOAP APIs, and middleware (including MuleSoft and SnapLogic); Utilizing Power BI and Generative AI methodologies; Drafting solution blueprints aligned with business requirements, platform capabilities, and technical constraints; Identifying platform initiatives, promoting new features, driving adoption, and enabling marketing technologies; Leading CRM release activities, overseeing configuration/customization and UX development for OCE CRM; and Onboarding new technologies, conducting proof-of-concepts (POCs) and hackathons, and influencing strategic roadmaps. Must have earned the following certifications: Veeva CRM Associate White Belt; and Veeva Align Business Administrator. 15% domestic travel is required to various and unanticipated company and client sites.

Date Posted

21-Jul-2026

Closing Date

18-Oct-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.