Senior Planogram & Space Planning Systems Engineer

Bass Pro Shops

Town of Springfield (WI)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Discounts on merchandise & resorts

Job summary

Bass Pro Shops is seeking a Senior Application Engineer to own planogram and space planning platforms, drive integration efforts, and lead technical design across merchandising systems. You will collaborate with Merchandising, Store Operations, and Data teams to ensure data integrity and system performance.

The role emphasizes hands-on implementation, production support, and continuous improvement within an enterprise retail technology landscape.

Qualifications

10+ years of experience supporting enterprise retail applications.
7+ years of experience implementing, supporting, or administering planogram and space planning software solutions.
Experience troubleshooting production application issues in complex enterprise environments.
Experience supporting third-party SaaS and on-premise software platforms.

Responsibilities

Serve as the technical owner for enterprise planogram and space planning applications.
Provide Level 2 and Level 3 application support for production issues, user requests, and system defects.
Monitor application health, identify root causes, and implement corrective actions.
Manage software upgrades, patches, releases, and platform maintenance activities.
Configure application settings, security roles, workflows, and system parameters.
Develop and maintain technical documentation, support procedures, and knowledge articles.
Participate in the implementation and expansion of planogram and space planning platforms.
Translate business requirements into technical designs and solution specifications.
Collaborate with vendors, architects, developers, and infrastructure teams on system enhancements.
Lead technical testing activities, including unit testing, integration testing, and user acceptance support.
Support deployment planning and release management processes.
Design, support, and troubleshoot integrations between planogram applications and enterprise systems including: Product Information Management (PIM), ERP platforms, Merchandising systems, Inventory and replenishment systems, Data warehouses and reporting platforms, Supply chain planning solutions.
Analyze and resolve interface failures, data quality issues, and synchronization problems.
Support APIs, ETL processes, message queues, file transfers, and batch processing solutions.
Ensure data integrity across merchandising and space planning ecosystems.
Investigate application performance issues and implement optimization solutions.
Perform root cause analysis for recurring incidents.
Work closely with infrastructure, database, cloud, and network teams to resolve complex technical issues.
Manage incident, problem, and change activities following ITIL best practices.
Participate in on-call support as required.
Partner with Space Planning, Merchandising, and Category Management teams to understand operational requirements.
Provide technical consultation on platform capabilities and enhancement opportunities.
Coordinate with software vendors regarding support cases, upgrades, and product roadmap initiatives.
Act as the IT subject matter expert for planogram and space planning technology.