Senior Planning & Operations Associate (Employer Solutions)

Lyra Health; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k and equity options

Four weeks vacation & paid holidays

Monthly tech stipend

One Medical membership

Job summary

Lyra Health is seeking a Go-To-Market Planning & Operations Senior Associate to bridge strategy and execution across sales, marketing, customer success, and analytics. You will lead initiatives to optimize territory planning, performance tracking, and program management for cross-functional GTM projects.

Ideal candidates bring 4+ years in consulting or corporate strategy, a strong quantitative mindset, and experience with GTM dashboards.

Qualifications

• Bachelor’s degree in economics, business, finance or related quantitative field.
• 4+ years in management consulting, corporate strategy, sales strategy, digital health, or related.
• Strong quantitative analytical skills (Excel/Google Sheets) and ability to triage data from multiple sources.

Responsibilities

• Partner with Go-To-Market team and cross-functional stakeholders to drive growth initiatives and optimize GTM efficiency.
• Conduct territory planning, market analysis, and customer segmentation to inform strategy.
• Develop analytical targets and dashboards to track growth plans and forecast performance.

Skills

Analytical mindset

Operational planning

Cross-functional collaboration

Excel/Google Sheets

Salesforce

Education

Bachelor’s degree in economics, business, finance or related field

Tools

Salesforce

Outreach

Zoominfo

Job description

• The Employer Solutions Go-To-Market Planning & Operations team plays a critical role in helping shape and execute on Lyra’s go-to-market strategy and driving revenue growth
• The GTM Planning & Operations Senior Associate role will require a balance of strategic planning and operational execution to help guide the company on driving scalable growth
• This role will partner with teams across the company including sales, marketing, customer success, analytics, finance, and operations to drive strategic Go-To-Market initiatives including optimizing GTM efficiency, territory planning, pipeline monitoring / tracking,, supporting expanding customer revenue, etc
• Sample projects include territory planning, market analysis and customer segmentation, optimizing sales investments with booking and quota analysis, developing analytical targets and dashboards for growth plans, and leading program management for cross-functional initiatives
• This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry
• Drive initiatives with the Go-To-Market (GTM) team, cross-functional stakeholders, and external partners to drive profitable growth through optimizing long term value and managing costs
• Serve as a key thought partner for the Sales, Customer Success and Marketing teams by providing relevant insights to drive ACV & revenue growth
• Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking booking projections
• Align with product on the roadmap, develop business cases, and set operating goals to measure launch & engagement success
• Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations
• Optimize the GTM strategy and planning process by identifying key growth metrics, developing tools and processes to measure, and driving cross-functional alignment
• Support the development of a scalable operating model across the GTM team, including territory planning and account assignments
• Make recommendations on strategic investments into partner/vendor solutions to drive growth goals

Benefits

• Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
• Medical, dental, and vision benefits, and free monthly membership to One Medical
• Four weeks of vacation and paid holidays
• Monthly tech stipend
• 401k and equity options

Analytically and operationally minded, demonstrating sound business judgment to optimize resources and deliver maximum valueBachelor’s degree in economics, business, finance or other relevant/quantitative disciplinesHighly organized self-starter; assume ownership to drive objectives to achieve the desired outcome in a dynamic environmentDemonstrates a strong results-driven mindset and the flexibility to adapt working hours as needed to meet deadlines4+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience is a plus, but not requiredExperience developing business and financial models to support business decisionsAbility to take complex problems and summarize key insights and lead a team to drive the optimal outcomesStrong quantitative analytical skills (Excel/Google sheets required), including comfort in triaging across multiple data sources to align on the right assumptionsPassion for expanding access to high-quality mental health careAbility to communicate cross-functionally and with senior leaders to gain sponsorship on strategic programs and long term initiativesAbility to lead a variety of stakeholders and manage multiple projects with competing priorities aligned to short and long term objectivesSalesforce experience preferredPrior management consulting experience preferredExperience with B2B or B2B2C products & solutionsBackground in healthcare or benefits strategyFamiliarity with leading sales and marketing tools and tech stack (including Salesforce, Outreach, Zoominfo, etc)