Senior Picture Framing Lead - Craft Custom Art Solutions

Michaels; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Michaels in Austin, TX (AUS-SUNSET VALLEY) is seeking a Framing Associate to build customer relationships and deliver custom framing solutions. You will help customers find what they need, keep the store well merchandised, and provide a safe, welcoming shopping experience.

Key responsibilities include following SOPs, assisting the Framing Manager in achieving KPIs, completing framing orders with quality and on time, supporting training of team members, and delivering friendly service through

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.

Responsibilities

• Adhere to SOPs and company policies.
• Build relationships with customers while delivering custom framing solutions.
• Deliver sales and production results.
• Assist Framing Manager in achieving KPIs and training team members.
• Complete framing orders on time with quality.
• Operate cash register and ensure accurate cash handling.
• Provide omni-channel support as needed.

Skills

Basic computer skills

Basic measuring skills

Operate framing equipment

Glass cutter operation

Customer service

Tools

Framing equipment

Job description

Michaels in Austin, TX (AUS-SUNSET VALLEY) is seeking a Framing Associate to build customer relationships and deliver custom framing solutions. You will help customers find what they need, keep the store well merchandised, and provide a safe, welcoming shopping experience.

Key responsibilities include following SOPs, assisting the Framing Manager in achieving KPIs, completing framing orders with quality and on time, supporting training of team members, and delivering friendly service through