Senior Physical Security Lead: Operations & Incident Response

Mastercard; New York (NY); On-site; USD 103,000 - 164,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Fitness reimbursement

Job summary

Mastercard in New York City seeks a Senior Physical Security Analyst to lead security operations, enforce policies, and coordinate with local emergency services. The role involves managing security staff and incident response across facilities, with emphasis on access control and safety programs.

Ideal candidates have a background in security, law enforcement, or EMS, plus strong customer service and training capabilities.

Qualifications

• Active Driver’s license.
• Minimum High School graduate or equivalent.
• BA Degree preferred.
• Security, military, law enforcement, firefighting or emergency medical services background preferred.
• Strong Customer Service Skills.
• Formal and ongoing Security Training.
• Complex problem solving.

Responsibilities

• Maintain physical security policies and compliance with standards.
• Manage Security Control Center Coordinators and operations.
• Plan and schedule security manpower for events.
• Coordinate with local emergency services and law enforcement.
• Ensure adherence to security guidelines and incident reporting.
• Oversee emergency planning and incident management.
• Manage access control, CCTV and fire safety systems.
• Respond to security incidents and escalations.

Skills

Customer service

Security training

Problem solving

Driver's license

Education

High school diploma

Bachelor's degree preferred

Job description

Mastercard in New York City seeks a Senior Physical Security Analyst to lead security operations, enforce policies, and coordinate with local emergency services. The role involves managing security staff and incident response across facilities, with emphasis on access control and safety programs.

Ideal candidates have a background in security, law enforcement, or EMS, plus strong customer service and training capabilities.