Senior Physical Security Analyst

Mastercard; New York (NY); On-site; USD 103,000 - 164,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Fitness reimbursement

Job summary

Mastercard in New York City seeks a Senior Physical Security Analyst to lead security operations, enforce policies, and coordinate with local emergency services. The role involves managing security staff and incident response across facilities, with emphasis on access control and safety programs.

Ideal candidates have a background in security, law enforcement, or EMS, plus strong customer service and training capabilities.

Qualifications

• Active Driver’s license.
• Minimum High School graduate or equivalent.
• BA Degree preferred.
• Security, military, law enforcement, firefighting or emergency medical services background preferred.
• Strong Customer Service Skills.
• Formal and ongoing Security Training.
• Complex problem solving.

Responsibilities

• Maintain physical security policies and compliance with standards.
• Manage Security Control Center Coordinators and operations.
• Plan and schedule security manpower for events.
• Coordinate with local emergency services and law enforcement.
• Ensure adherence to security guidelines and incident reporting.
• Oversee emergency planning and incident management.
• Manage access control, CCTV and fire safety systems.
• Respond to security incidents and escalations.

Skills

Customer service

Security training

Problem solving

Driver's license

Education

High school diploma

Bachelor's degree preferred

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Physical Security Analyst

Overview

• Physical security and compliance security officer, maintains and monitors physical security policies, standards, and best practices
• Abides by Security guidelines relative to security standards to provide safety and security of staff and assets
• Manages Security Control Center Coordinators and security operations.
• Manages and administers physical security functions for company facilities to ensure the safety; security and protection of MasterCard employees and asset
• Recognizes potential and realized security threats and takes reasonable action to mitigate risk or injuries to personnel and or property
• Provides MasterCard Corporate Security Standard Operating Guidelines security supervisors and follows-up to ensure adherence
• Manages Security officers by delegating department projects, tasks and assignments
• Manages Security staff schedules to ensure proper coverage at all times

Role

• Interaction with employees and guests, provide direction on security policy and visitor directions as needed
• Operational use of security systems
• Trains and supervises Security officers with respect to the execution of established physical security policies, programs and procedures
• Recommends the development and implementation of physical security policies, programs and procedures
• Ensures initiatives align with department goals, and processes/procedures are maintained to meet service and quality standards
• Plans and schedules uniformed security manpower resources for special events
• Acts as point of contact for local emergency service, law enforcement agencies and internal MasterCard departments
• Manages and administers emergency planning/response and incident management/reporting programs
• Develops audit controls to monitor performance of security personnel
• Audits security functions for compliance with service level agreement
• Reviews and resolves Incident Reports
• Responsible for Global Access Control Badge Production
• Compliance with security operating guidelines
• Coordinates/Dispatches emergency responses to all security events
• Ensures proper escalation of any security related issues
• Resolves complex customer service issues
• Physically fit enough to walk building patrols
• Monitors response to access control, fire detection and CCTV systems
• Assist with Fire, EMS and Law Enforcement
• Monitors response to access control, fire detection and CCTV systems
• Assist with Fire, EMS and Law Enforcement
• Initiates Incident Report investigations and provides detailed reports
• Respond to emergency dispatch, response and mitigation relative to security, fire or EMS response

All About You

• Active Driver’s license
• Minimum High School graduate or equivalent
• BA Degree preferred
• Security, military, law enforcement, firefighting or emergency medical services background preferred
• Represents MasterCard while interacting with Fire, EMS and Law Enforcement liaison at State and Local levels
• Strong Customer Service Skills
• Formal and ongoing Security Training
• Complex problem solving

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

New York City, New York: $103,000 - $164,000 USD

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• and many more

Benefits for Interns

• 56 hours of Paid Sick and Safe Time
• Jury duty leave
• On-site fitness facilities in some locations.

THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 12/22/2026.