Senior Pharmacy Technician — Prior Authorization & Patient Care

Trinity Health; Grand Rapids (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Trinity Health Pharmacy Solutions – Grand Rapids seeks a Pharmacy Technician to support a centralized prior authorization clinic in West Michigan. You will resolve and appeal prior authorization claims and assist in dispensing medications under a pharmacist’s direction.

The role requires Michigan licensure (LPhT) and national certification (CPhT), plus at least one year of pharmacy experience. Day shift; strong teamwork and patient service are essential.

Qualifications

• Minimum high school education or equivalent is required.
• Licensed as a Pharmacy Technician in Michigan (LPhT) and nationally certified (CPhT).
• Minimum one year of pharmacy work experience; outpatient setting preferred.
• Experience working in multi-disciplinary teams is preferred.

Responsibilities

• Prepare, package, and distribute medications as directed.
• Perform third-party adjudication for prescription claims and insurance processing.
• Assist with prior authorizations and calls with patients and providers.
• Maintain patient records and inventory under supervision of a pharmacist.
• Support documentation, billing, and data entry in the dispensing system.

Skills

Customer service

Communication

Detail-oriented

Education

High School education or equivalent

Formal pharmacy technician training program

Tools

Epic

Job description

Trinity Health Pharmacy Solutions – Grand Rapids seeks a Pharmacy Technician to support a centralized prior authorization clinic in West Michigan. You will resolve and appeal prior authorization claims and assist in dispensing medications under a pharmacist’s direction.

The role requires Michigan licensure (LPhT) and national certification (CPhT), plus at least one year of pharmacy experience. Day shift; strong teamwork and patient service are essential.