Senior Pharmacy Tech - Population Health Outreach (Hybrid)

Trinity Health Corp.; Columbus (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Employer 401k match

Paid time off

Tuition reimbursement

Relocation assistance

DailyPay access

Employee referral rewards

Job summary

Mount Carmel, a member of Trinity Health, seeks a Pharmacy Technician in Population Health. This hybrid role supports pharmacy initiatives that improve patient care and payer quality programs for Health Partners members, with occasional on-site meetings in Columbus, Ohio.

Responsibilities include identifying eligible patients, outbound outreach by phone, collecting medication histories, assisting with reconciliation, and coordinating interventions to improve quality metrics and health outcomes.

Qualifications

• Experience with outpatient outreach and telephonic engagement.
• Ability to build rapport and assist patients remotely.
• Autonomous work style with strong prioritization.
• Experience obtaining medication histories and addressing adherence concerns.
• MTM or Medication Historian experience preferred.
• Commitment to improving population health outcomes.

Responsibilities

• Identify patients for Population Health programs and interventions.
• Outbound patient outreach by phone and chart review.
• Collaborate with patients, providers, and care teams for medication initiatives.
• Reconcile medications and maintain patient home medication lists.
• Document interactions in the EHR and generate reports for quality metrics.
• Assist with education materials and training as needed.
• Support with financial assistance applications and program coordination.
• Participate in training and orientation of new staff.

Skills

Outpatient outreach

Phone engagement

Strong communication

Medication histories

Adherence/safety focus

MTM experience preferred

Education

High school diploma or equivalent

Pharmacy Technician Certification

Active Ohio pharmacy tech registration

Pharmacy Technician Training Program

Job description

Mount Carmel, a member of Trinity Health, seeks a Pharmacy Technician in Population Health. This hybrid role supports pharmacy initiatives that improve patient care and payer quality programs for Health Partners members, with occasional on-site meetings in Columbus, Ohio.

Responsibilities include identifying eligible patients, outbound outreach by phone, collecting medication histories, assisting with reconciliation, and coordinating interventions to improve quality metrics and health outcomes.