Senior Pharmacy Operations Leader - Strategy & Compliance

CVS Health Corporation; Mount Prospect (IL); Hybrid; USD 83,000 - 183,000; Full time

Benefits offered by this job

Benefits package

Bonus eligibility

Equity awards

Job summary

CVS Health Corporation in Mount Prospect, IL is seeking a Senior Manager of Pharmacy Operations to lead site operations for back-end mail-order pharmacy workflows. You will drive strategic direction, ensure regulatory compliance, and partner with Pharmacy, Clinical Services, and IT teams to optimize performance and service delivery.

The role emphasizes budgeting, process improvement, talent development, and execution of enterprise initiatives, with a focus on quality, patient safety, and

Qualifications

• 7+ years of experience in pharmacy operations or related field.
• 2+ years of leadership or program management experience.
• Strong interpersonal and relationship-building skills.
• Proven data-driven decision-making and financial acumen.
• Ability to lead through change and manage multiple priorities.

Responsibilities

• Provide strategic leadership and oversight of site operations.
• Develop operational strategies and policies to drive excellence.
• Manage site budget, forecasting, and expense control.
• Lead quality, compliance, and patient safety programs.
• Oversee inventory management and procurement.
• Interview, hire, and develop leaders.
• Prepare and present executive-level business reviews.

Skills

Leadership

Strategic thinking

Cross-functional collaboration

Data-driven decision making

Communication

Project management

Change management

Education

Bachelor's Degree

Master's Degree preferred

Job description

CVS Health Corporation in Mount Prospect, IL is seeking a Senior Manager of Pharmacy Operations to lead site operations for back-end mail-order pharmacy workflows. You will drive strategic direction, ensure regulatory compliance, and partner with Pharmacy, Clinical Services, and IT teams to optimize performance and service delivery.

The role emphasizes budgeting, process improvement, talent development, and execution of enterprise initiatives, with a focus on quality, patient safety, and