Senior Personal Banker: Relationship & Solutions

Bank of America; Los Angeles (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Los Angeles is seeking a client-focused banker to uncover personal and small business banking needs, offer suitable solutions, and guide clients through products and services. You will balance daily service tasks with client engagements in a dynamic, in-branch setting.

The role emphasizes proactive client outreach, regulatory compliance, and the ability to work weekends or extended hours as needed. A high school diploma and successful sales experience are required.

Qualifications

• Minimum one year of sales experience in a relationship-focused environment.
• Strong communication and client service mindset.
• Ability to learn and adapt to new information and processes.

Responsibilities

• Uncover personal and small business banking needs and recommend appropriate solutions.
• Balance service requests with in-branch or inbound call activities.
• Proactively connect with clients and follow up regularly.
• Assist clients in opening accounts and navigating digital tools.

Skills

Active Listening

Customer Focus

Relationship Building

Problem Solving

Oral Communications

Account Management

Client Solutions Advisory

Pipeline Management

Prospecting

Referral Identification

Referral Management

Business Acumen

Client Experience Branding

Client Management

Business Development

Education

High School Diploma / GED

Associate’s or Bachelor’s Degree in business/finance or related field

Tools

Microsoft Office

Job description

Bank of America in Los Angeles is seeking a client-focused banker to uncover personal and small business banking needs, offer suitable solutions, and guide clients through products and services. You will balance daily service tasks with client engagements in a dynamic, in-branch setting.

The role emphasizes proactive client outreach, regulatory compliance, and the ability to work weekends or extended hours as needed. A high school diploma and successful sales experience are required.