Senior Personal Banker: Growth, Loyalty & Service

PNC Financial Services Group, Inc.; Dublin (OH); On-site; USD 52,000 - 81,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Stock purchase plan

Job summary

PNC Financial Services Group, Inc. is seeking a branch-focused sales and service professional in Dublin, OH. The role centers on acquiring and deepening the customer base while driving revenue and loyalty through proactive conversations and partner collaboration.

You will educate customers on financial options, leverage technology to enhance service, and maintain risk controls within policies. Strong communication and relationship skills are essential, with a focus on customer satisfaction and

Qualifications

• Associates degree or equivalent required.
• Typically 3+ years of related experience.
• In lieu of a degree, a comparable combination of education and experience may be considered.
• No specific certifications required.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Manage customer experience to improve financial wellbeing.
• Collaborate with partners to grow customer share of wallet.
• Position PNC solutions to drive new revenue and loyalty.
• Conduct proactive sales conversations via outbound and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a branch-focused sales and service professional in Dublin, OH. The role centers on acquiring and deepening the customer base while driving revenue and loyalty through proactive conversations and partner collaboration.

You will educate customers on financial options, leverage technology to enhance service, and maintain risk controls within policies. Strong communication and relationship skills are essential, with a focus on customer satisfaction and