Senior Personal Banker - Forney, TX

First Convenience Bank; Forney (TX); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

First Convenience Bank in Forney, Texas, seeks a Senior Personal Banker to join its Walmart location. The role focuses on exceptional customer service, cash handling, and in-store banking duties in a high-volume retail setting.

Responsibilities include evaluating customer relationships, promoting bank products, and achieving monthly new account production while maintaining accurate records and compliance with policies. A flexible schedule is required, including evenings, weekends, and holidays.

Qualificações

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of accountable cash handling/transaction management in a retail or customer service environment.
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Responsabilidades

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor's direction.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Regular and predictable attendance and punctuality.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Approval limits will be based upon established authority levels

Conhecimentos

Cash handling

Customer service

Teamwork

Flexibility

Background check

Formação académica

HS diploma or equivalent

Descrição da oferta de emprego

Senior Personal Banker

#664-30595

Forney, Texas, United States

Location

FCB Forney Wal-Mart

Location Address

802 E. Highway 80

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.