Personal Banker - San Angelo, TX

First Convenience Bank; San Angelo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Convenience Bank in San Angelo, TX seeks a Personal Banker to handle cash transactions, assist customers with products, and drive sales in a busy retail banking environment.

You will support a diverse customer base, including Spanish-speaking clients, while maintaining accuracy and compliance. This full-time role requires flexibility for evenings and weekends, and you’ll work at the San Angelo West Wal-Mart location with a focus on service excellence.

Qualifications

• Must be at least 18 years old.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash in a high volume, sales-oriented setting.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor direction.
• Achieve monthly new account production as assigned by upper management.
• Participate in an active sales environment including in-store aisle prospecting.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and IDs.
• Enter transactions into the computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to diverse customers, including Spanish speakers.
• Perform other tasks as requested by supervisors.
• Maintain regular and punctual attendance.
• Approval limits based on established authority levels.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Personal Banker

Location: FCB San Angelo West Wal-Mart, 610 W. 29th St., San Angelo, Texas, United States

Position Type: Full Time

Requirements

• At least 18 years of age


• High school diploma, high school equivalency or currently attending high school


• Six months of work experience in a retail or customer service environment preferred


• Must be able to work a flexible schedule including evenings, weekends, and holidays


• Must successfully pass background investigation according to company policy


• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.


• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success


• Follow established policies in accordance with the bank and the supervisor s direction


• Accountable for the personal achievement of monthly new account production as assigned by upper management


• Participate in an active sales environment that may require in-store aisle prospecting


• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations


• Receive cash and checks for deposit, verify amounts, and look for check endorsements


• Examine cash carefully to guard against acceptance of counterfeit checks and identification


• Enter transactions into computer and issue customer receipts


• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit


• Process western union wires and cash advances


• Cross-sell bank services and products


• Provide bank services to a diverse customer base, including a large Spanish speaking population


• Perform other tasks requested by supervisors as they relate to the bank and its functions


• Regular and predictable attendance and punctuality


• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location


• Ability to work in a high volume, stressful and noisy environment


• Schedules are prepared based on business need and subject to change at any time


• Operate a computer and other office machinery


• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.