Personal Banker

Talentify; Hobbs (NM); On-site; USD 29,000 - 38,000; Full time

Job summary

Talentify is hiring for a Teller in Hobbs, NM, to provide exceptional customer service in a high-volume branch. You will handle cash deposits, payments, and transactions, while identifying opportunities to cross-sell bank services.

The role requires 18+ and a high school diploma, with flexibility for evenings and weekends; Spanish language skills are a plus to assist a diverse customer base. Regular attendance and accuracy are essential.

Qualifications

• Provide exceptional customer service in a fast-paced banking environment.
• Assist customers with deposits, withdrawals, and account services.
• Promote bank products and services to meet customer needs.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products.
• Process deposits and pay out funds, balance daily transactions.
• Receive cash and checks, verify amounts and endorsements.
• Sell money orders, cashier's checks, wires, and CDs.
• Cross-sell bank services to a diverse customer base.
• Follow bank policies and supervisor directions.
• Stand or walk for extended periods and operate a computer.
• Maintain regular and punctual attendance.

Skills

Customer service

Cash handling

Sales

Bank products knowledge

Spanish language

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Banking software

Computer literacy

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

FNBT is an equal opportunity employer.

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment