Senior Personal Banker

First National Bank Texas; Wichita Falls (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

First National Bank Texas in Wichita Falls is seeking an entry-level Teller to provide friendly, accurate cash handling and customer service in a high-volume environment. You will process deposits and withdrawals, promote bank products, and balance daily transactions while maintaining compliance and a positive team atmosphere.

Flexibility to work evenings, weekends, and holidays is required. This role emphasizes accuracy, security, and cross-selling opportunities to help customers meet financial

Qualifications

• 18 years of age or older
• High school diploma, high school equivalency, or currently attending high school
• Six months of accountable cash handling/transaction management in retail or customer service
• Successful completion of the FNBT Step Program for internal employees
• Ability to work with coworkers and in a team environment
• Flexible schedule including evenings, weekends, and holidays
• Must pass background investigation per company policy

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment
• Follow established bank policies and supervisor directions
• Evaluate customer relationships to offer bank products and services
• Aim for personal monthly new account production as assigned by management
• Participate in in-store prospecting and active sales activities
• Process deposits and payouts, record transactions accurately, balance daily operations
• Receive cash and checks, verify amounts and endorsements
• Guard against counterfeit checks and improper identifications
• Enter transactions in computer system and issue receipts
• Sell and prepare money orders, cashier's checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services to a diverse customer base, including Spanish speakers
• Maintain regular and punctual attendance
• Perform other tasks as requested by supervisors

Skills

Cash Handling

Customer Service

Teamwork

Sales

Education

High School Diploma

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

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