Senior Personal Banker

Fhnb; Midland (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Fhnb in Midland, TX seeks a customer-focused Bank Teller to handle cash, assist customers, and cross-sell banking products. The role requires strong teamwork, reliability, and flexibility to work evenings and weekends. You will process deposits, issue funds, and maintain accurate records in a dynamic branch setting.

Ideal candidates are 18+, have a high school education, and can pass a background check. Bilingual Spanish-speaking candidates are valued for serving a diverse community.

Qualifications

• Must be at least 18 years old.
• High school diploma, diploma equivalency, or currently in high school.
• Six months of accountable cash handling in retail or customer service.
• Successful completion of FNBT Step Program for internal employees.
• Ability to work with coworkers in a team environment.
• Flexibility to work evenings, weekends and holidays.
• Must pass background check per company policy.

Responsibilities

• Provide exceptional customer service handling cash receipts and payments in a high-volume environment.
• Follow bank policies and supervisor guidance.
• Assess customer relationships to offer bank products and services.
• Aim to meet monthly new account production targets as assigned.
• Participate in in-store prospecting within a sales environment.
• Process deposits and issue payments, balancing daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Inspect cash to guard against counterfeit items and IDs.
• Enter transactions into computer systems and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs; process Western Union wires.
• Cross-sell bank services; serve a diverse customer base, including Spanish speakers.
• Maintain regular attendance and punctuality; perform other related tasks.

Skills

Customer service

Teamwork

Flexible scheduling

Education

High school diploma or equivalency

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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