Personal Banker

Fhnb; Belton (TX); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Fhnb is seeking a reliable teller to support a busy branch in Texas. You will handle cash transactions, assist customers with deposits and payments, and promote bank products to enhance customers' financial well-being. Strong teamwork and accuracy are essential.

Responsibilities include maintaining balance, following bank procedures, and providing friendly service to a diverse customer base, including many Spanish-speaking clients. Schedule flexibility and dependable attendance are required.

Competenze

• 18 years of age or older
• High school diploma or equivalent or currently enrolled in high school
• Flexible schedule including evenings, weekends, and holidays
• Pass background check per policy
• Ability to work well with others in a team environment

Mansioni

• Provide exceptional customer service in a high-volume sales environment
• Process deposits, payments, and cash transactions accurately
• Cross-sell bank products and services to customers
• Maintain daily balance and reconcile cash at close
• Assist Spanish-speaking customers with bank services
• Adhere to bank policies and supervisor directions
• Ensure attendance and punctuality, and complete tasks as assigned

Conoscenze

Customer service

Cash handling

Sales skills

Team player

Formazione

High school diploma or equivalent

Descrizione del lavoro

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

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