Senior Personal Banker

First Convenience Bank; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

First Convenience Bank is seeking a Teller to provide exceptional customer service in a high-volume environment. You will handle cash transactions, balance daily operations, and assist customers with banking products and services.

The role emphasizes accuracy, teamwork, and the ability to work a flexible schedule including evenings, weekends, and holidays. Eligible candidates are at least 18, possess a high school diploma or equivalent, and must complete the FNBT Step Program and pass a

Qualifications

• At least 18 years of age.
• High school diploma or equivalent.
• Six months of accountable cash handling/transaction management.
• Must complete FNBT Step Program.
• Ability to work flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Ability to work in a team and provide excellent customer service.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Follow bank policies under supervisor guidance and direct management.
• Evaluate customer relationships and offer bank products and services.
• Account for monthly new account production as assigned by upper management.
• Process deposits and pay out funds accurately and balance daily operations.
• Cross-sell bank services to a diverse customer base, including Spanish-speaking customers.

Skills

Customer service

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone].