Personal Banker

1stnb; Albuquerque (NM); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

1stnb in Albuquerque, NM is hiring for a teller role in a high-volume bank environment. You will handle cash, process deposits and withdrawals, and provide customer service to a diverse client base including Spanish speakers.

You will also recommend bank products and services to support customers’ financial goals. The position requires a high school diploma or equivalent, the ability to pass a background check, and a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalency or currently in high school
• At least 18 years of age
• Six months of retail or customer service experience preferred
• Flexible schedule including evenings, weekends, and holidays
• Background investigation required
• Ability to work with co-workers in a team environment

Responsabilités

• Provide exceptional customer service, handling cash in a high-volume sales environment
• Evaluate customer relationships and recommend bank products and services
• Follow bank policies and supervisor directions
• Balance each day’s operations and record transactions accurately
• Process deposits, payments, money orders, wires and CDs
• Cross-sell bank services to a diverse customer base including Spanish-speaking customers

Connaissances

Customer service

Cash handling

Teamwork

Spanish speaking

Formation

High school diploma or equivalent

Description du poste

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

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