Senior Personal Banker

First National Bank Texas; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas in Houston seeks a customer service oriented Teller to support cash handling and daily banking operations. Under supervision, you will process cash receipts/payments, deposits, and daily balancing while proactively offering bank products to a diverse client base, including Spanish-speaking customers.

Qualifications include at least 18 years old and a high school diploma or equivalent; willingness to work a flexible schedule including evenings and weekends, and ability

Qualifications

• High school diploma or equivalent is required.
• Six months of cash handling/transaction management experience preferred.
• Ability to work in a high-volume, sales-driven environment.

Responsibilities

• Provide exceptional customer service with receipt and payment of cash.
• Process deposits and payouts, balance daily transactions.
• Cross-sell bank products and services to customers.
• Handle cash, checks, money orders, and wire/cash instrument processing.
• Serve a diverse customer base, including Spanish speakers.
• Maintain attendance, follow policies, and complete tasks as directed.

Education

High school diploma or equivalent

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Location

FCB Presidio HEB

Location Address

14498 Bellaire Blvd.